WAIT STAFF (PT VARIES, 6:15 AM - 9:30 AM, 11 AM - 2 PM, & 4 PM - 7 PM)

Riverside Healthcare

Kankakee (IL)

On-site

USD 32,000 - 38,000

Full time

6 days ago

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Job summary

Riverside Senior Living in Kankakee, IL, seeks a friendly Wait Staff member to deliver dining services to residents. You will take orders, serve meals, and ensure dietary needs are respected, while maintaining a warm, clean dining environment.

Collaborating with kitchen and dietary teams, you will help create a pleasant dining experience, support residents with special requests, and uphold safety and sanitation standards daily.

Qualifications

Excellent customer service and communication skills.
Ability to work in a team with kitchen and dietary staff.
Commitment to food safety and sanitation standards.

Responsibilities

Take accurate meal orders and relay to kitchen.
Serve meals and beverages with courtesy, observing dietary needs.
Engage with residents to ensure satisfaction and address requests.
Set up and clear dining areas, keeping them clean and welcoming.
Follow food safety and sanitation guidelines in all tasks.
Coordinate with kitchen and staff to ensure smooth service.
Document meal choices and dietary preferences as needed.

Skills

Customer service

Team collaboration

Food safety adherence

Education

High school diploma or equivalent

Food Handlers Certification

ServSafe Certification

Job description

Overview

The Wait Staff at Riverside Senior Living plays a crucial role in delivering an exceptional dining experience to our residents. This position involves taking orders, serving meals, and ensuring that residents' dining needs are met with professionalism and care. The Wait Staff will also assist in maintaining a clean and welcoming dining environment, working closely with the dietary team to enhance the overall satisfaction and well-being of our residents.

Essential Duties

Order Taking: Greet residents in a friendly manner, take accurate meal orders, and relay them to the kitchen staff efficiently.
Meal Service: Serve meals and beverages to residents in a timely and courteous manner, ensuring that all dietary restrictions and preferences are observed.
Resident Interaction: Engage with residents to ensure they are satisfied with their meals, addressing any concerns or special requests promptly.
Dining Area Maintenance: Set up and clear tables before and after meals, ensuring that the dining area is clean, organized, and welcoming at all times.
Safety and Sanitation: Adhere to all food safety and sanitation guidelines, including proper handling of food and beverages, and maintaining cleanliness in serving areas.
Team Collaboration: Work closely with kitchen staff and other team members to ensure a smooth and efficient dining service.
Record Keeping: Assist with documenting meal choices, dietary preferences, and any issues related to food service as required.

Non-essential Duties

Event Support: Assist in the preparation and service of meals for special events and functions within the facility.
Inventory Assistance: Help with checking inventory levels for dining room supplies, such as utensils, napkins, and condiments, and report any shortages to the supervisor.
Training Support: Mentor new wait staff and assist in training them on dining room procedures and resident service standards.

Responsibilities

Preferred Experience

Previous experience in a restaurant, senior living, or healthcare setting is preferred but not required.

Preferred Education

Food Handlers Certification or ServSafe Certification is preferred but not required.
A high school diploma or equivalent is preferred.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You

Riverside Healthcare offers a comprehensive suite of Total Rewards: benefits and nationally rated employee well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more so your journey at and away from work is remarkable. Our Total Rewards package includes:

Compensation

Base compensation within the positions pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift differential, on-call
Opportunity for annual increases based on performance

Benefits - .5 to 1.0 FTE

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Health Savings and Flexible Spending Accounts for eligible health care and dependent care expenses
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Benefits - .001 to .49 FTE

Paid Leave Hours accrued as you work

Employee Health Requirements

Exposure to:

Chemicals: Disinfectants, Cleaning fluids, Refer to MSDS sheets.
Video Display Terminals: None
Blood and Body Fluids: Minimal - does have some contact with the resident.
TB or Airborne Pathogens: Minimal - does have some contact with the resident.

Sensory requirements (speech, vision, smell, hearing, touch)

Speech: Needed for presentations/training, telephone communication, facilitating meetings, and communication with residents, families, and co-workers.
Vision: Need to read memos and literature, and preparation of food.
Smell: Needed for safety fire/electrical, and food spoilage.
Hearing: Needed for telephone communications, meetings listening to employee concerns, and safety precautions.
Touch: Need to write, food preparation, filing.

Activity/Lifting Requirements

Percentage of time during the normal workday the employee is required to: