Wagering Coordinator

Rosie’s Gaming and Colonial Downs; Chesapeake (VA); On-site; USD 19,286 - 24,796; Full time

Job summary

Colonial Downs Group is seeking a Wagering Coordinator for Buckets OTB in Chesapeake, VA. The role oversees daily OTB operations, ensures guest service excellence, and maintains cash accountability.

Candidates will handle cash draws, balance reporting, and coordinate with staff to support race days and promotions. Pay is $16.00 per hour, with standard benefits as applicable.

Qualifications

• Provides outstanding guest service to patrons.
• Manages cash draws and teller accountability.
• Maintains accurate vault and currency/coin inventory.
• Prepares and reviews daily balance and cash reports.

Responsibilities

• Oversees daily OTB operations and staff coordination for events and promotions.
• Ensures proper televising and channel selections for facility TVs.
• Resolves guest service issues and supports teller operations as needed.

Skills

Guest service

Cash handling

Problem solving

Team coordination

Job description

Title: Wagering Coordinator

Requisition ID#: 4564

Location: Chesapeake, VA, US, 23320

Property: Buckets OTB

Pay Range: 16.00/hr

Colonial Downs Group (CDG) is owned and operated by Churchill Downs Incorporated and consists of several different brands across Virginia: Colonial Downs Racetrack, Rosie’s Gaming Emporium, Rosie’s Game Room, Virginia Horseplay, Roseshire Gaming Parlor and The Rose Gaming Resort. CDG is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving, and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

Job Summary

Oversees the daily operations of the OTB.

Essential Duties And Responsibilities

• Maintains a positive attitude and provides patrons with outstanding guest service, a positive attitude and fast, friendly service.
• Assumes Fiscal responsibility for teller’s initial bankroll and final return accountability.
• Completes all required cash draws or returns for tellers.
• Assist with cash removal from self-serve tote machines.
• Maintains proper inventory of currency/coin.
• Completes daily balance report.
• Uses tote file reports to assist with cash balancing.
• Stores daily paperwork, as required by the Virginia Racing Commission (VRC).
• Updates daily operations logs.
• Ensures proper televising of race programs and Dish to channel selections for all facility televisions.
• Works with other directorates to coordinate promotions/special race days.
• Resolve guest service issues.
• Assist tellers with problem solving and guest relations.(Note …)\