WAE - Receptionist

Louisiana State University; Goodwell (OK); On-site; USD 28,000 - 42,000; Part time

Benefits offered by this job

Tuition exemption for qualified staff

Health benefits

Job summary

Louisiana State University is seeking a Receptionist for University College. This fixed-term, wage-based role will manage the front desk, respond to inquiries, and coordinate with students, faculty, and visitors to ensure smooth daily operations.

You will handle scheduling, provide general information on advising services, and support departmental communications while maintaining confidentiality of student records.

Qualifications

• High School Diploma and two years of experience in customer service, administrative support, reception, or office operations.
• Demonstrated ability to provide exceptional customer service in a fast-paced, high-volume environment.
• Experience handling multiple priorities while maintaining professionalism and attention to detail.

Responsibilities

• Front Desk Operations: welcome visitors, answer calls, direct inquiries, maintain area materials, assist with check-in procedures.
• Student Support and Communication: provide information on advising, registrations, appointments, and campus resources; assist with scheduling.
• Administrative and Operational Support: assist with projects, document prep, data entry, filing, and event logistics.
• Other Duties: provide back-up support during peak periods, participate in meetings and trainings.

Skills

Customer service

Front desk operations

Communication skills

Organizational skills

Multitasking

Education

High School Diploma

Tools

Microsoft Office Suite

Student Information Systems

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Job Posting Title:

WAE - Receptionist

Position Type:

Wages as Earned (Fixed Term)

Department:

LSUAM AA - EM - RSS - University College (Jennifer Picard (00067353))

Work Location:

0150 O.K. Allen Hall

Pay Grade:

Temporary

Job Description:

The Receptionist serves as the first point of contact for University College, providing exceptional customer service to students, faculty, staff, parents, and campus visitors. This position manages front desk operations, responds to inquiries, triages student questions to the appropriate resources, provides administrative support for departmental communications, and assists with operational projects that support the daily functions of the college.

Job Responsibilities

Front Desk Operations (40%):

• Serve as the primary receptionist for University College by welcoming visitors and providing a professional, customer-focused experience.
• Answer, screen, and direct incoming telephone calls to the appropriate office or staff member.
• Respond to walk-in inquiries from students, parents, faculty, staff, and campus partners.
• Triage student questions and determine appropriate referrals based on the nature of the request.
• Maintain the reception area and ensure informational materials are current and readily available.
• Monitor lobby traffic and assist with visitor check-in procedures as needed.

Student Support and Communication (25%):

• Provide general information regarding advising services, registration, appointments, academic policies, and campus resources.
• Assist students with scheduling appointments and navigating university systems.
• Provide backup support for departmental email accounts by monitoring inboxes, responding to routine inquiries, and routing messages to the appropriate staff members.
• Ensure timely and accurate communication with students while maintaining confidentiality of student records.

Administrative and Operational Support (25%):

• Assist with administrative projects that support departmental operations, student outreach, and special initiatives.
• Prepare documents, maintain records, and support data entry and filing activities.
• Assist with event logistics, office supply inventory, mail distribution, and other administrative functions. Coordinate routine office procedures to ensure efficient daily operations.

Other Duties (10%):

• Provide back-up support for other administrative functions during peak periods or staff absences.
• Participate in departmental meetings, trainings, and professional development.
• Perform other duties as assigned.

Minimum Qualifications

High School Diploma and two years of experience in customer service, administrative support, reception, or office operations.

_ LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description. _

Specific Experience:

• Two years of experience in customer service, administrative support, reception, or office operations.
• Demonstrated ability to provide exceptional customer service in a fast-paced, high-volume environment.
• Experience handling multiple priorities while maintaining professionalism and attention to detail.

Preferred Qualifications

Experience working in higher education or a student services environment.

Experience with Microsoft Office Suite and student information systems.

Excellent interpersonal, organizational, and communication skills.

Ability to manage multiple priorities in a fast-paced, customer-service environment.

Additional Job Description:

Skills Needed:

Preferred Skills:

Posting Date:

August 7, 2026

Closing Date (Open Until Filled if No Date Specified):

December 7, 2026

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.