WA Auto Claims Appraiser – Onsite with Home Office Perks

National General; Washington (Washington County); On-site; USD 55,000 - 94,700; Full time

Benefits offered by this job

Connectivity reimbursement

Home office equipment provided

Job summary

National General is seeking an Auto Claims Appraiser to join the Washington team, with on-site estimates and vehicle appraisals. The ideal candidate will be based in Olympia, Tacoma or the surrounding area, collaborating with repair facilities and customers to ensure accurate damage assessments.

Role emphasizes mastery of estimating fundamentals, policy interpretation, and strong relationship management across internal and external stakeholders.

Qualifications

• Proficient in auto damage estimation and claims handling processes.
• Strong understanding of material damage claims lifecycle and best practices.
• Ability to apply policy interpretations and regulatory requirements.

Responsibilities

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

Skills

Auto Estimating

Auto Insurance Claims

Business Acumen

Business Management

Material Damage Claims

Quality Management

Relationship Management

Tools

CCC ONE

Job description

National General is seeking an Auto Claims Appraiser to join the Washington team, with on-site estimates and vehicle appraisals. The ideal candidate will be based in Olympia, Tacoma or the surrounding area, collaborating with repair facilities and customers to ensure accurate damage assessments.

Role emphasizes mastery of estimating fundamentals, policy interpretation, and strong relationship management across internal and external stakeholders.