Field Auto Claims Estimator - Olympia, WA - National General

National General; Washington (Washington County); On-site; USD 55,000 - 94,700; Full time

Benefits offered by this job

Connectivity reimbursement

Home office equipment provided

Job summary

National General is seeking an Auto Claims Appraiser to join the Washington team, with on-site estimates and vehicle appraisals. The ideal candidate will be based in Olympia, Tacoma or the surrounding area, collaborating with repair facilities and customers to ensure accurate damage assessments.

Role emphasizes mastery of estimating fundamentals, policy interpretation, and strong relationship management across internal and external stakeholders.

Qualifications

• Proficient in auto damage estimation and claims handling processes.
• Strong understanding of material damage claims lifecycle and best practices.
• Ability to apply policy interpretations and regulatory requirements.

Responsibilities

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

Skills

Auto Estimating

Auto Insurance Claims

Business Acumen

Business Management

Material Damage Claims

Quality Management

Relationship Management

Tools

CCC ONE

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage claims leading to the proper disposition. This role is utilized as a peer mentor having mastered our processes and obtained technical expertise.

National General is seeking an Auto Claims Appraiser to join our Washington team! This role offers the opportunity to work directly with repair facilities and customers by completing on-site estimates and vehicle appraisals. To best support the territory, the ideal candidate will be based in Olympia, Tacoma or the surrounding area.

Key Responsibilities

• Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
• Interprets regulatory compliance and fair claims practices
• Builds mastered relationships with both internal and external customers
• Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities

Supervisory Responsibilities

• This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

Skills

Auto Estimating, Auto Insurance Claims, Business Acumen, Business Management, CCC ONE, Material Damage Claims, Quality Management, Relationship Management

Compensation

Base compensation offered for this role is:

• Field Adjuster Cons I: $26.49 – 37.50/hour
• Field Adjuster Cons II: $28.03 – 39.42/hour
• Field Adjuster Sr. Cons I: $35.82 – 45.58/hour

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.