W8 Tax & Withholding Specialist

Charles Schwab; Phoenix (AZ); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Paid vacation time

Parental leave

Tuition reimbursement

Health insurance

Job summary

Charles Schwab is hiring for a W8 Team Specialist in Tax and Cost Basis Operations to review W-8BEN forms, apply withholding rates, and communicate results to clients. You will help ensure accurate withholding, support onboarding, and contribute to process improvements on a collaborative team.

The role emphasizes on-site collaboration in Phoenix, AZ, with opportunities to engage in testing, data analysis, and cross-functional projects.

Qualifications

• 1-3 years work experience in reviewing W8 tax forms.
• High level understanding of department processes and procedures.

Responsibilities

• Reviewing W-8BEN forms and applicable documentary evidence for completeness and accuracy.
• Updating internal systems to reflect W-8BEN validation results.
• Determining and applying appropriate tax withholding rates to client accounts based on W-8BEN review.
• Sending written communications to notify clients of an incomplete or rejected W-8BEN.
• Processing and reviewing departmental control reports.
• Reviewing the work of others for completeness and accuracy.
• Communicating with internal business partners to identify opportunities for improving client service.
• Performing User Acceptance Testing for updates to system withholding and reporting logic and communicating issues clearly.
• Analyzing and comparing data sets collected from various sources to identify patterns, trends, and potential issues.
• Assisting with the onboarding and training of new team members.
• Assisting with ad hoc projects as needed.

Skills

W8 forms review

Process knowledge

Coaching on systems

Advanced Excel

Communication skills

Tools

Client Central

Workflow Systems (MyQ)

ACS

Comply Exchange

Job description

Charles Schwab is hiring for a W8 Team Specialist in Tax and Cost Basis Operations to review W-8BEN forms, apply withholding rates, and communicate results to clients. You will help ensure accurate withholding, support onboarding, and contribute to process improvements on a collaborative team.

The role emphasizes on-site collaboration in Phoenix, AZ, with opportunities to engage in testing, data analysis, and cross-functional projects.