Vulnerability Co-ordinator

British Transport Police; London (OR); Hybrid; USD 44,000 - 54,000; Full time

Benefits offered by this job

28 days annual leave + holidays

Maternity/adoption leave up to 26 wks

Pension scheme

Apprenticeships funded

Job summary

British Transport Police is seeking a Vulnerability Coordinator to manage safeguarding responses and risk assessment for vulnerable individuals across the rail network.

The role involves coordinating with internal teams and partner agencies, identifying safeguarding concerns, and ensuring accurate case records while offering guidance and training to officers. A blended home/office working arrangement is available.

Qualifications

• Educated to A Level (or equivalent relevant experience).
• Strong decision-making and judgement skills for handling sensitive information.
• Excellent organisational and written/verbal communication abilities.
• Competent in using IT systems and software packages including Microsoft Office.

Responsibilities

• Review, assess and prioritise incidents involving vulnerable individuals and ensure safeguarding responses.
• Identify safeguarding concerns and ensure accurate recording of Public Protection incidents.
• Make referrals and liaise with partner agencies to support safeguarding outcomes.
• Build strong relationships with internal teams and external partners to enable information sharing.

Skills

Decision making

Organisational skills

Communication

IT literacy

Education

A Level or equivalent

Tools

Microsoft Office

Job description

The following content displays a map of the jobs location - Leeds, Birmingham, Glasgow or London

Salary:£37,005.87 per annum with yearly increments based on performance.

Contract Type:Full time permanent position

Location: To be based at one of our main hubs (Birmingham, Leeds, Glasgow, Buckingham Palace Road) An additional London allowance of £4,775.00 is applicable to London based candidates only)

Type of Working Arrangement: Blended approach of home and office-working is available

Hours: This is full-time role (37 hours per week)

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

As a Vulnerability Coordinator with BTP, you will play a key role in managing and coordinating the Force’s response to vulnerable individuals, ensuring compliance with statutory obligations relating to mental health, adults at risk and child safeguarding legislation.

You will support the identification and management of suicidal behaviour, self‑harm and mental health incidents, contributing to the assessment of risk and implementation of safeguarding measures to ensure individuals receive appropriate care and support.

Working closely with internal teams and partner agencies, you will contribute to and make decisions on safeguarding referrals, establishing strong, collaborative relationships to enable effective information sharing and achieve the best possible outcomes for vulnerable people

What you'll be doing:

• Reviewing, assessing and prioritising incidents involving vulnerable individuals, ensuring appropriate safeguarding responses are in place
• Identifying safeguarding concernsand ensuring Public Protection incidents are accurately recorded and managed
• Making referrals and liaising with partner agencies to support safeguarding outcomes and effective information sharing
• Building strong relationships with internal teams and external partners to support decision‑making and reduce risk and harm
• Maintaining accurate records and producing briefing products to inform operational policing and public protection activity
• Providing advice, guidance and training to operational officers, supporting continuous improvement in safeguarding processes and outcomes.

What you'll bring to the team:

Qualifications & Training

• Educated to A Level (or equivalent relevant experience)

Experience

• Experience of working in a role requiring an understanding of safeguarding and risk
• Experience of working collaboratively within a team environment
• Experience of working with partners and adapting communication style to different audiences
• Demonstrable experience of building relationships, influencing and negotiating with stakeholders

Skills

• Strong decision‑making and judgement skills, particularly when handling sensitive information
• Excellent organisational skills, with the ability to work independently and prioritise workload
• Strong written and verbal communication skills, with the ability to present complex information clearly
• Competent in using IT systems and software packages, including Microsoft Office

Knowledge

• Understanding of Data Protection principles and legislation
• Awareness of Freedom of Information principles

Further information about this vacancy can be found in the attached job description.

What we offer:

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card access.
• Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
• Interest-free annual rail season ticket loan after 6 months.
• Access to the Transport Benevolent Fund for health, welfare, and financial support.
• Development opportunities, including fully funded apprenticeships.
• Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at [e-mail] . Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Inclusion & Diversity:

We are committed to building a workforce where everyone feels they belong.

We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve.

We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices.

We operate aDisability Confident Scheme,candidates who declare a disability and meet the essential criteria will be offered an interview. If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here.

The above advert, Job description and Application process is available through the medium of Welsh - if requested.