VSO1

Veterans Service, Department of; United States; Presencial; USD 33 000 - 45 000; Tempo integral

Resumo da oferta

State of Georgia's Department of Veterans Service seeks a VSO1 to support veterans in filing and managing VA benefits claims. You will review records, identify service-connected conditions, and coordinate with VA officials and providers to advocate for clients. Outreach and education on eligibility are essential.

You will also handle case management referrals through the Unite Us system to connect veterans with housing, mental health care and employment resources.

Qualificações

• Must have a valid driver's license and pass NAC-I with fingerprints for a PIV card.
• Must attend Annual Training.
• Must pass the TRIP test.
• Must obtain VA accreditation within six months.

Responsabilidades

• Assist veterans, dependents and survivors with filing and managing VA benefit claims.
• Review service records and medical documentation to identify service-connected conditions.
• Coordinate with VA officials, healthcare providers and legal representatives as needed.
• Educate veterans and families about benefit eligibility and options; conduct outreach.
• Perform case management referrals via the Unite Us system for supportive services.

Conhecimentos

Driver's license

NAC-I clearance

PIV card eligibility

Annual training

TRIP exam

Formação académica

High school diploma/GED + 60 college hours

VA accreditation within 6 months

Descrição da oferta de emprego

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: VSO1

Agency: Department of Veterans Service

Job Requisition ID: JR0000001952

Shift: Day (United States of America)

Compensation Details: $38,452.58

Note: This position is located at 9249 Hwy, 29, Suite D, Athens, GA 30601

Job Description: Under supervision, the Georgia State Veteran Service Officer (VSO1), will provide critical support to veterans, their dependents, and survivors by assisting them in filing and managing claims for VA benefits, including compensation, pension, education, health care, and survivor benefits. Requires the VSO1 to interpret and apply federal laws (Title 38 U.S. Code), VA regulations, and relevant state policies to ensure accurate guidance and support. This role involves reviewing military service records and medical documentation to identify service-connected conditions and develop comprehensive claims. A solid understanding of medical terminology and conditions common among veterans such as PTSD, traumatic brain injury (TBI), Agent Orange-related illnesses, and burn pit exposure is essential. The VSO1 will coordinate with VA officials, healthcare providers, and legal representatives as needed, and serve as an advocate during the claims and appeals process. In addition, the VSO1 will educate veterans and their families about benefit eligibility and options, conduct community outreach events, and deliver presentations to raise awareness of available services. Confidentiality, compassion, and professionalism are required at all times in handling sensitive veteran information and providing support during potentially emotional interactions. In addition to VSO work, the officer is responsible for case management using the Unite Us system, ensuring veterans receive timely and appropriate referrals for supportive services such as housing, mental health care and employment assistance.

Required Qualifications

• Must have a valid Driver's License, able to successfully complete a National Agency Check with Inquiries (NAC-I) and fingerprints to obtain a required Personal Identity Verification (PIV) card issued by the Department of Veterans Affairs. This condition of employment may not be waived. Failure to obtain a PIV card will result in immediate termination of employment.
• Must be able to attend Annual Training.
• Must pass the Training Responsibility Involvement Preparation of Claims Test (TRIP).

Minimum Qualifications

• High school diploma/GED and two (2) years of college level coursework in any field (minimum 60 semester hours or equivalent) and a minimum of one (1) year of that includes case management, word processing, and interviewing.
• Must be able to obtain VA accreditation within six (6) months.

Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.

Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.