VS Manager-The Shops at Norterra

Victoria's Secret; Phoenix (AZ); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

Victoria’s Secret stores are seeking a Store Manager who leads by example and delivers exceptional customer and associate experiences to drive brand top-line sales. In higher-complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution.

This position reports to the Store Manager or Assistant Store Manager and collaborates with leadership to optimize visual standards, team development, and daily operations across a busy retail

Aufgaben

• Visual execution translating brand direction into priorities and daily actions.
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience.
• Category-level performance insights, leveraging company tools and reports.
• Sales floor and fitting room standards (if applicable).
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager.
• Direct reports, as assigned, including Victoria’s Secret Supervisors and/or Selling Associates.
• This role is present in higher volume or more complex environments and leads the performance and direction of the business.

Jobbeschreibung

Description

A Victoria’s Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Visual execution within the Victoria’s Secret business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including Victoria’s Secret Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing