VS Manager-Montgomery

Victoria’s Secret & Co.; Bethesda (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

Victoria's Secret & Co is seeking a Store Manager-level leader to drive exceptional customer and associate experiences while growing brand top-line sales. In higher-complex stores, you will direct Brand Supervisors, coach teams, and partner with Store Manager to ensure execution of daily priorities.

The role emphasizes leadership, visual standards, talent development, and the ability to operate in a fast-paced retail environment, including nights and weekends.

Qualifications

• Passion for the Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• Ability to hire and develop direct reports and create an environment where people do their best work.
• Experience influencing cross-functional partners in informal and formal settings.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds and stand for extended periods.
• 3+ years of retail leadership experience preferred.

Responsibilities

• Translate brand direction into daily priorities on the sales floor.
• Manage product storytelling and selling behaviors to preserve the customer experience.
• Provide category-level insights using company tools and reports.
• Maintain sales floor and fitting room standards as applicable.
• Lead talent lifecycle including interviewing and coaching with Store Manager.
• Direct reports including Supervisors and Selling Associates.
• Lead in higher volume or complex stores with clear direction.
• Lead and demonstrate company values; coach and develop associates; manage labor hours.
• Support floorset mapping, product launches, brand education, and shipment processing.

Skills

Customer satisfaction

Leadership

Retail analytics

Staff development

Cross-functional influence

Flexible schedule

Physical endurance

Job description

Why You Belong Here

At Victoria's Secret & Co, you'll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You'll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

A Victoria's Secret & Co Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Visual execution within the Victoria's Secret business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer's experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including Victoria's Secret Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing

Minimum Salary:

$25.80

Maximum Salary:

$34.70

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

• Passion for the Victoria's Secret Brand and the ability to drive customer satisfaction and loyalty
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results
• A sense of self-awareness with an interest in seeking feedback to improve and develop
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work
• Experience with influencing cross-functional partners in informal and formal settings
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)
• 3+ years of retail leadership experience preferred
• Ability to use technology (headsets, mobile devices, computers).

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.