VS Experience Owner - Contracting

Trane Technologies; La Crosse (WI); On-site; USD 124,000 - 173,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies in the United States is seeking a Value Stream Experience Owner to oversee end-to-end user experience for strategic initiatives such as the WorkSight program and Oracle ERP implementation. This role sits on the IT Business Strategy Partner team, ensuring effective use of existing applications to create seamless business processes.

You will collaborate with business users, process owners, product owners, and development teams to design efficient flows across the Equipment value

Qualifications

• Bachelor’s degree or equivalent experience.
• 7+ years of experience in project or program management.
• Proficient with Microsoft Office applications (Word, Excel, Power Point, Teams, etc.).
• Experience with Agile methodology is a plus.

Responsibilities

• Ensures alignment of all impacted business process owners for the value stream including acquisition, fulfillment and post-sale activities.
• Lead value stream business process definition and documentation related to how Trane sells, fulfills and supports our business revenue streams in collaboration with business teams.
• Identifies and understands and documents user personas and journey maps. Can speak with authority about the entire process flow including hand-offs between personas.
• Identifies opportunities to deliver business process improvements across the entire value stream and works with business process owners, architects, business strategy partners, product owners, IT product analysand stakeholders to include improvements in working team priorities and roadmaps.
• Reviews and analyzes new project requests to define impacted process steps, users, and teams to ensure all stakeholders will be represented in process design, requirements gathering, and system solution confirmations to deliver efficient user experiences.
• Lead collaboration with impacted process owners, product owners, and business functions to ensure alignment across revenue streams.
• Learns and teaches how business processes utilize end user tools to enable a seamless end to end value stream.
• Aligns to Senior Business Strategy Partner vision to recommend alternate, innovative solutions and consistently gains agreement about best user experiences.
• Aligned with Value Stream Architects on target state architecture and collaborates to blend those core applications into an efficient user experience.
• Travel (25% depending on location and projects)

Skills

Project management

Agile methodologies

Team collaboration

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where Is The Work

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

Trane Technologies is looking to hire a Value Stream Experience Owner to oversee end to end user experience for strategic initiatives such as the WorkSight program and Oracle ERP implementation and execution of other strategic projects. This individual is an integral part of the IT Business Strategy Partner team, ensuring the effective use of our existing applications and processes to create seamless user experiences that enable efficient business processes. This individual is a critical knowledge expert that will work across multiple business users, business process owners, product owners, and development teams to design efficient business process flow across the Equipment value stream, supporting the overall strategic organizational objectives of Trane Technologies.

REPONSIBILITIES

• Ensures alignment of all impacted business process owners for the value stream including acquisition, fulfillment and post-sale activities.
• Lead value stream business process definition and documentation related to how Trane sells, fulfills and supports our business revenue streams in collaboration with business teams.
• Identifies and understands and documents user personas and journey maps. Can speak with authority about the entire process flow including hand-offs between personas.
• Identifies opportunities to deliver business process improvements across the entire value stream and works with business process owners, architects, business strategy partners, product owners, IT product analysand stakeholders to include improvements in working team priorities and roadmaps.
• Reviews and analyzes new project requests to define impacted process steps, users, and teams to ensure all stakeholders will be represented in process design, requirements gathering, and system solution confirmations to deliver efficient user experiences.
• Lead collaboration with impacted process owners, product owners, and business functions to ensure alignment across revenue streams.
• Learns and teaches how business processes utilize end user tools to enable a seamless end to end value stream.
• Aligns to Senior Business Strategy Partner vision to recommend alternate, innovative solutions and consistently gains agreement about best user experiences.
• Aligned with Value Stream Architects on target state architecture and collaborates to blend those core applications into an efficient user experience.
• Travel (25% depending on location and projects)

Qualifications

• Bachelor’s degree or equivalent experience
• 7+ years of experience in project or program management is required
• Proficient with Microsoft Office applications (Word, Excel, Power Point, Teams, etc.)
• Experience with Agile methodology is a plus.

KEY COMPETENCIES

• Process knowledge of the Trane Commercial Equipment acquisition and fulfillment processes utilized to serve our customers.
• Ability to collaborate as part of a large team and work autonomously to optimize an end to end value stream.
• Excellent written, oral communication, and presentation skills with the ability to engage and influence individuals across all levels in the organization.
• Ability to problem solve by anticipating potential roadblocks, conducting root cause analysis, evaluating robustness of corrective action plan, and overseeing plan implementation.
• Demonstrated organizational skills to manage multiple priorities at once.
• Strong attention to detail, resilient & adaptable.
• Must be energetic, forward thinking, and creative with high ethical standards.
• Fosters Trane Technology leadership principles.

Annual Base Salary Range Or Hourly Base Pay Range

$123,721.66 - $173,004.99

Compensation Type

Salary

Incentive Eligible

예

Sales Commission Eligible

아니요

Disclaimer

We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive At Work And At Home

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role

No

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.