VR&E Program Specialist - Data-Driven Veteran Support

Veterans Benefits Administration; Honolulu (HI); Hybrid; USD 53,000 - 84,000; Full time

Job summary

The Veterans Benefits Administration (VBA) at the Honolulu VA Regional Office is seeking a Program Specialist to provide administrative and technical support to the VR&E Division. The role involves resolving complex Chapter 31 training issues, handling inquiries on VA benefits, and assisting case managers with routine and non-routine tasks.

Responsibilities include processing VR&E service applications, advising veterans on actions needed for services, and using VA systems like VBMS and SIRLS to

Qualifications

• Transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• If using foreign education, send a Certificate of Foreign Equivalency with your transcript to receive credit.

Responsibilities

• Resolves complex issues related to Chapter 31 training, including overpayments and remaining entitlement.
• Answers inquiries on compensation, home loans, education benefits, and other VA benefits.
• Assists VR&E case managers with general issues and minor problem resolution.
• Maintains records of actions and responds to inquiries from veterans, VR&E staff, and partners.

Education

Transcript requirement

Job description

The Veterans Benefits Administration (VBA) at the Honolulu VA Regional Office is seeking a Program Specialist to provide administrative and technical support to the VR&E Division. The role involves resolving complex Chapter 31 training issues, handling inquiries on VA benefits, and assisting case managers with routine and non-routine tasks.

Responsibilities include processing VR&E service applications, advising veterans on actions needed for services, and using VA systems like VBMS and SIRLS to