Associate IT Assurance Specialist

First Tech Federal Credit Union; Marlborough (MA); Hybrid; USD 67,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Loan pricing for members

Job summary

First Tech Federal Credit Union is seeking a Technology Assurance professional to help monitor and maintain effective controls across systems, processes, and environments. You will contribute to automation, validation, and reporting of control performance within established frameworks, partnering with cross-functional teams to support audit readiness and governance.

The role supports hybrid work arrangements with emphasis on collaboration, documentation, and adherence to internal policies.

Qualifications

• Foundational understanding of technology, risk, compliance, or audit concepts.
• Familiarity with standard control frameworks and applying them in structured environments.
• Follow defined processes while adapting guidance to practical situations.
• Strong attention to detail and accuracy in work products.
• Basic analytical and problem-solving skills with data and documentation.
• Effective communication to collaborate with team and stakeholders.
• Ability to manage tasks independently with guidance when needed.
• Exposure to automation, data analysis, or technology platforms is helpful.
• Certification/License: N/A

Responsibilities

• Assist in executing continuous control monitoring per defined procedures.
• Support collection and validation of control evidence and remediation tracking.
• Apply standards to evaluate controls across systems, infrastructure, or processes.
• Maintain documentation of control requirements, procedures, and testing results.
• Collaborate with team to address routine control issues and remediation.
• Help monitor risk indicators and dashboard outputs.
• Participate in assurance projects and process improvements of limited scope.
• Escalate straightforward inconsistencies or risks for review.

Skills

Technology assurance concepts

Risk & compliance familiarity

Data analysis

Effective communication

Problem solving

Attention to detail

Independent task management

Team collaboration

Automation exposure

Education

Bachelor's degree or 4 years related experience

Job description

Description

This role supports the execution of technology assurance activities that help monitor and maintain effective controls across systems, processes, and environments. This role contributes to the automation, validation, and reporting of control performance by applying foundational knowledge of technology, risk, and compliance practices within established frameworks.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assists in executing continuous control monitoring activities by following defined procedures to validate the effectiveness of technology controls and identify basic exceptions or gaps
• Supports the collection, organization, and validation of control evidence, including assisting with automation efforts to streamline recurring assurance activities
• Applies established standards and guidance to evaluate controls within systems, infrastructure, or processes, ensuring alignment with internal policies and external frameworks
• Contributes to maintaining documentation of control requirements, procedures, and testing results to support audit readiness and ongoing governance efforts
• Works with team members and cross-functional partners to address routine control issues and support remediation tracking and follow-up activities
• Helps monitor and report on key risk indicators and control performance metrics by preparing data inputs and assisting in dashboard updates or reporting outputs
• Participates in assurance-related projects and process improvements of limited scope, supporting the implementation of repeatable and sustainable control practices
• Identifies straightforward inconsistencies or risks during assigned work and escalates issues as appropriate for further review
• Follows established workflows and guidance to support the integration of assurance practices within technology delivery and operational processes

Typical Scope:

• Applies foundational knowledge of the business and functional area gained through education or early professional experience. Exercises independent judgment in selecting and applying established methods to resolve routine problems within defined frameworks. Interprets policies and procedures and adapts them appropriately to straightforward, real world situations.
• Follows standard practices and procedures to address problems of limited scope. Supports projects of modest complexity and demonstrates emerging expertise in a defined area. Performs assigned tasks with increasing independence while recognizing when to escalation issues.
• Operates under general supervision. Receives guidance on objectives and priorities but determines daytoday approach and sequencing of work independently. Exercises discretion in routine decision making and contributes to the accuracy and quality of assigned deliverables.

Education & Experience:

• Required Education:Bachelors degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)
• Required Experience:0 - 2 years of relevant experience

Qualifications & Skills:

• Foundational understanding of technology, risk, compliance, or audit concepts, typically developed through education or early professional experience
• Familiarity with standard control frameworks (e.g., general IT controls, security, or compliance principles) and ability to apply them in structured environments
• Ability to follow defined processes while exercising judgment to resolve routine issues and adapt guidance to practical situations
• Strong attention to detail with the ability to produce accurate and consistent work products
• Basic analytical and problem-solving skills, with comfort working with data, documentation, and structured processes
• Effective communication skills to collaborate with team members and stakeholders and clearly document work performed
• Ability to manage assigned tasks independently while seeking guidance when needed
• Exposure to automation, data analysis, or technology platforms is helpful but not required
• Certification/License: N/A

Work Environment & Conditions (with or without reasonable accommodation):

• Ability to travel infrequently (less than 10% of the time)
• Abilitytoremainstationary(sittingorstanding)foratleast50%oftimeworked
• Mustbeabletocommunicateeffectivelyinpersonandviadigitalplatformswithotheremployees,members, and third-party vendors
• Capableofoperatingappropriateofficeequipmentrequiredforemployeeproductivity,includinguseof keyboards
• Possesstheabilitytofunctionindependently
• Ability to lift up to a minimum of 10 lbs. (maybe more for some roles)
• Rolemayrequireextendedhoursduringpeakperiods(e.g.,fiscalclose,audits, etc.)

Location & Hybrid Expectations:

• Hybrid Work Environment in Hillsboro, OR or Marlboro, MA or Chelmsford, MA

Target Compensation

$66,500 to $79,500 annually

Schedule

Monday through Friday 8a-5p

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Perform other job-related duties as assigned or requested.
• Complies with regulatory compliance and assigned training requirements.

Who We Are:

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

First Tech is not currently offering Visa transfer/sponsorship for this position.