VP, Third-Party Operational Resilience (Hybrid)

SMBC Group; Charlotte (NC); Hybrid; USD 125,000 - 170,000; Full time

Job summary

SMBC Group is seeking an Operational Resilience Third-Party Vice President to strengthen the firm’s resilience framework by overseeing critical vendors and resilience risk management. The role partners with TPRM, IT, Cybersecurity, and business owners to assess, mitigate, and manage vendor risks across the lifecycle.

The position requires deep expertise in operational resilience, governance, testing, and crisis management, with a focus on risk reporting and awareness across the Americas.

Qualifications

• Experience delivering large, complex, multi-team projects.
• Understanding of the four pillars of Operational Resilience.
• Strong communication and risk management capabilities.

Responsibilities

• Collaborate with Business Owners to create contingency plans and advise on exit strategies for the Firm’s most critical vendors.
• Support understanding of where third-party relationships exist, the services they provide, ability to recover, recovery alignment to service level recovery, interconnectedness of third parties, and review of their alignment to the Important Business Service.
• Assist in the execution of end-to-end Operational Resilience Third-Party Risk Assessments (TPRAs) for Critical vendors. Participates in Planning, Due Diligence, Contract, Ongoing Monitoring, and Termination lifecycle with Third Party Management Office.
• Maintain the enterprise third-party risk acceptance and control inventory: risk ratings, control statuses, assessment due dates, and remediation ownership.
• Continually improve key program components across required Operational Resilience workstreams, including Governance, Scenario Development, Testing, and Crisis Management.
• Track all remediation actions from contingency plan testing to verified closure; produce ageing analysis; accelerate or initiate Risk acceptance process for overdue issues.
• Support efforts around education, awareness, and adoption of the Critical vendor engagement resilience program across Americas Division (AD). Foster and grow a "Culture of Resilience" at SMBC.
• Connect and align SMBC’s operational risk management processes with the operational resilience framework.
• Provide risk-related preparation and reporting on risks, threats and vulnerabilities that could disrupt business operations

Skills

Project execution

Operational resilience

Risk management

Communication

PowerPoint

Excel

Stakeholder management

Job description

SMBC Group is seeking an Operational Resilience Third-Party Vice President to strengthen the firm’s resilience framework by overseeing critical vendors and resilience risk management. The role partners with TPRM, IT, Cybersecurity, and business owners to assess, mitigate, and manage vendor risks across the lifecycle.

The position requires deep expertise in operational resilience, governance, testing, and crisis management, with a focus on risk reporting and awareness across the Americas.