VP, Site Operations

Compass Datacenters; Dallas (TX); On-site; USD 250,000 - 360,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Voluntary benefit

401K

Unlimited PTO (USA)

Job summary

Compass Datacenters is seeking a VP of Site Operations in Dallas, TX to provide strategic leadership across multiple data center campuses. You will drive operational excellence, strengthen cross-functional coordination, and deliver an exceptional customer experience while managing budgets and ensuring safety standards.

The role requires extensive leadership across data center or critical facilities environments, strong financial acumen, and the ability to lead large multi-site teams and external

Qualifications

• Extensive progressive leadership experience in site operations, data center management, or other critical facilities environments.
• Experience managing facility incidents that impact critical facilities.
• Proven ability to lead multi-site operations and large teams.
• Strong financial acumen and experience managing operational budgets.
• Bachelor’s degree in Business Administration, Engineering, Operations Management, or related discipline; Master’s preferred.
• Ability to provide leadership outside standard business hours during prioritised situations.

Responsibilities

• Define and execute an operational strategy aligned with company objectives.
• Lead continuous improvement and operational initiatives for efficiency, compliance, and customer experience.
• Ensure campuses follow maintenance schedules, incident management procedures, and change management protocols.
• Oversee campus go-live readiness, including staffing and budget alignment.
• Maintain compliance with safety, security, and regulatory standards across campuses.
• Manage site operating budgets to maximize efficiency and control costs.
• Monitor campus performance, identify risks and opportunities, implement corrective actions.
• Build relationships with customers and internal partners across Design, Delivery, and Supply Chain.
• Mentor site leaders and managers to strengthen technical capabilities and leadership readiness.
• Serve as liaison between customers and internal teams and as escalation point for operational issues.

Skills

Strategic thinking

Leadership

Communication

Customer experience

Education

Bachelor’s degree in Business Administration, Engineering, Operations Management

Master’s degree preferred

Tools

NEC

OSHA

Job description

Come join our Rocket Ship and be part of Compass Datacenter’s mission to make life better by providing the world’s technology leaders with a secure place to plug-in wherever they grow. We provide custom, move-in ready data centers, from edge deployments to core facilities serving hyperscale, cloud and enterprise customers. At Compass we have our sights set on leaving a legacy imprint on the data center industry. By putting Culture first, we can show this not only produces results, but more importantly, can change lives.

Compass is recruiting for a VP, Site Operations to provide strategic leadership and operational oversight across multiple data center campuses. This leader will drive operational excellence, strengthen onsite cross-functional coordination, support cultural alignment, and help deliver an exceptional customer experience. The Vice President will promote consistent performance, develop site leadership teams, and serve as a key liaison between Site Operations and partners across Delivery, Commissioning, Customer Operations Support, and Customer Success.

Responsibilities:

• Help define and execute an operational strategy aligned with company objectives.
• Lead continuous improvement and operational initiatives that strengthen efficiency, compliance, and the customer experience.
• Ensure all campuses follow established maintenance schedules, incident management procedures, and change management protocols.
• Oversee campus go-live readiness, including operational integration, staffing, and budget alignment.
• Maintain rigorous compliance with safety, security, and regulatory standards across all campuses.
• Manage site operating budgets to maximize efficiency and promote responsible cost management.
• Monitor campus performance, identify risks and opportunities, and implement corrective actions as needed.
• Build trusted relationships with customers and internal partners, including Design, Delivery, and Supply Chain.
• Mentor and coach site leaders and managers to strengthen technical capabilities, cultural alignment, succession planning, and leadership readiness.
• Serve as a strategic liaison between customers and internal teams and as an escalation point for operational issues.

Skills and Experience:

• Strategic and tactical thinking with the ability to balance long-term planning and day-to-day execution.
• Deep understanding of operational and safety policies, compliance standards, and customer lifecycle management.
• Ability to provide calm, level-headed leadership during high-stress facility incidents.
• Familiarity with applicable standards and requirements, including NEC and OSHA, and a strong understanding of complex electrical and mechanical systems.
• Strong leadership, mentoring, and coaching capabilities.
• Ability to build collaborative relationships across departments and with customers.
• Excellent verbal and written communication skills, with the ability to engage both technical and executive audiences.

Requirements:

• Extensive progressive leadership experience in site operations, data center management, or another critical-facilities environment, such as hospitals or manufacturing facilities.
• Experience managing facility incidents that impact critical facilities.
• Proven ability to lead multi-site operations and large teams.
• Strong financial acumen and experience managing operational budgets.
• Bachelor’s degree in Business Administration, Engineering, Operations Management, or a related discipline. A master’s degree is preferred.
• Equivalent professional experience may be considered when paired with thorough technical knowledge of the complex electrical and mechanical systems that support modern data center campuses or other critical facilities.
• Ability to provide leadership outside standard business hours during high-priority situations, including facility incidents and time-sensitive customer RFP support.

Location:

Dallas, Texas

Employer will not sponsor applicants for new employment visa status.

Disclaimer:

Compass is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

At Compass, we make lives better by providing the world's technology leaders with a secure place to plug in wherever they grow.

We are a Culture First organization. With a keen focus on our culture, we genuinely provide a place where employees can do their best work and grow personally and professionally. Each day, we are accountable to live out our four Core Convictions: 1) Humility In, Pride Out, 2) Actions and Words are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants.

Compass is committed to an inclusive culture, and we celebrate and value diverse insights and perspectives. To continue to soar on our rocket ship, we need talent from various background, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

That is why we are committed to our core convictions and key principles as we continue to provide companies a secure place to plug in.

Learn about us at www.compassdatacenters.com

Benefits:

• Medical
• Dental
• Vision
• Voluntary
• 401K
• Unlimited PTO (USA)

GDPR Recruiting Privacy Notice (enabled in BreezyHR)