VP Recovery Operations: Strategy & Risk Leadership

Barclays; Henderson (NV); On-site; USD 130,000 - 185,000; Full time

Job summary

Barclays is seeking a Vice President of Recovery Operations in Henderson, NV to oversee recovery strategies and lead a team of recovery professionals. The role focuses on monitoring third-party Debt Collection Agencies and Legal Networks to ensure outcomes meet business goals and risk standards.

Responsibilities include driving performance across suppliers, ensuring compliance, and developing supplier relationships for sustainable performance.

Qualifications

• Experience leading and developing teams within a recovery or collections environment.
• Strong knowledge of Recovery processes, including strategy execution and oversight.
• Ability to drive performance and accountability across third- and fourth-party suppliers.

Responsibilities

• Identify trends and opportunities to improve areas by monitoring operation data and performance metrics.
• Manage operations for a business area, promoting efficient processes, risk management and compliance.
• Collaborate with internal and external stakeholders to support operations and align with objectives and SLAs.
• Provide guidance, coaching and support to improve delivery quality of colleagues.
• Develop and monitor KPIs to measure effectiveness of operation functions using data and technology.

Skills

Leadership experience

Recovery processes

Vendor management

Third-party oversight

Data and analytics

Tools

NeuAnalytics

Job description

Barclays is seeking a Vice President of Recovery Operations in Henderson, NV to oversee recovery strategies and lead a team of recovery professionals. The role focuses on monitoring third-party Debt Collection Agencies and Legal Networks to ensure outcomes meet business goals and risk standards.

Responsibilities include driving performance across suppliers, ensuring compliance, and developing supplier relationships for sustainable performance.