VP Program Management

Sedgwick Claims Management Services Ltd; Iowa (LA); On-site; USD 150,000 - 230,000; Full time

Job summary

Sedgwick is seeking a seasoned VP of Program Management to lead enterprise initiatives spanning multiple business units and IT. You will establish governance, drive strategic execution, and partner with senior leaders to deliver outcomes.

You will manage complex programs, coordinate dependencies, and mentor a team of project managers. The role demands exceptional communication, financial acumen, and the ability to navigate ambiguity in a fast-paced insurance environment.

Qualifications

• Bachelor's degree in insurance, finance, or project management from an accredited college or university required.
• PMP, PgMP, MSP, Lean Six Sigma, or similar credentials are helpful but not required. MBA preferred.
• Experience 12+ years of progressively responsible experience in program management, transformation, strategy execution, operations, consulting, or related enterprise leadership roles.
• Demonstrated experience leading complex initiatives involving multiple functions and interconnected workstreams.
• Experience working directly with senior executives and functional leadership.
• Demonstrated ability to influence outcomes without direct authority.
• Strong strategic thinking combined with disciplined execution and results orientation.
• Ability to operate effectively in ambiguous and rapidly evolving environments.
• Demonstrated experience establishing governance and execution frameworks.
• Strong business and financial acumen.
• Exceptional written, verbal, and executive-level communication skills.
• Ability to synthesize complex information into clear recommendations and actions.
• Experience working across business and technology organizations.

Responsibilities

• Establish structure and operating rhythm for complex enterprise initiatives.
• Coordinate multiple projects and workstreams to deliver objectives.
• Maintain focus on business outcomes and adjust priorities accordingly.
• Drive disciplined execution and accountability across participants.
• Manage dependencies across units, IT, vendors, and stakeholders.
• Identify gaps in ownership and facilitate resolution before they impact outcomes.
• Bring together stakeholders to resolve issues and advance initiatives.
• Ensure projects align with overall program objectives.
• Leads staff in achieving objectives, timelines and cost.
• Identify resources and research data for project direction.
• Establish strategic project plans with goals, objectives and budgets.
• Prepare executive updates emphasizing outcomes, decisions, risks, and actions.
• Develop and maintain an integrated view of program health, risks, and decisions.
• Identify emerging risks and drive mitigation.
• Escalate issues with clear options and recommendations.
• Share best practices across the Program Management team and support development of Project Managers.
• Participates in oral presentations to senior leadership and executives to gain commitment.

Skills

Executive communication

Analytical skills

Leadership

Strategic thinking

Cross-functional collaboration

Negotiation

Ambiguity navigation

Education

Bachelor's degree in insurance/finance/project management

MBA preferred

Tools

Microsoft Office

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as Americas Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance VP Program Management

ESSENTIAL RESPONSIBILITIES

• Establish the structure and operating rhythm necessary to advance complex enterprise initiatives.
• Coordinate multiple interrelated projects and workstreams to ensure collective delivery against program objectives.
• Maintain focus on intended business outcomes and proactively adjust priorities and approach as program needs evolve.
• Drive disciplined execution and accountability across program participants.
• Manage dependencies across business units, functions, IT teams, vendors, and enterprise stakeholders.
• Identify gaps in ownership and facilitate resolution before they impact program outcomes.
• Bring together the right stakeholders to resolve issues, make decisions, and advance the initiative.
• Ensure individual projects and workstreams remain aligned with overall program objectives.
• Leads staff in achieving project objectives, timelines and cost.
• Identifies required resources and researches project data, procedures, and history for a thorough understanding of project direction.
• Establishes strategic project plans with goals, objectives and budgets.
• Prepare executive-level updates emphasizing outcomes, decisions, risks, and required actions rather than activity reporting.
• Develop and maintain an integrated view of program health, dependencies, risks, and critical decisions.
• Identify emerging risks and barriers early and drive appropriate mitigation.
• Escalate issues requiring executive intervention with clear options, implications, and recommendations.
• Ensure decisions translate into accountable action.
• Share best practices across the Program Management team and support development of Project Managers and other transformation resources.
• Participates in oral presentations to senior leadership and executive to gain commitment and support on go-forward strategy.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

• Performs other duties as assigned.
• Travels as required.

SUPERVISORY RESPONSIBILITIES

• Provides support, guidance, leadership and motivation to promote maximum performance.
• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.

QUALIFICATIONS

• Bachelor's degree in insurance, finance, or project management from an accredited college or university required.
• PMP, PgMP, MSP, Lean Six Sigma, or similar credentials are helpful but not required. MBA preferred.
• Experience 12+ years of progressively responsible experience in program management, transformation, strategy execution, operations, consulting, or related enterprise leadership roles.
• Demonstrated experience leading complex initiatives involving multiple functions and interconnected workstreams.
• Experience working directly with senior executives and functional leadership.
• Demonstrated ability to influence outcomes without direct authority.
• Strong strategic thinking combined with disciplined execution and results orientation.
• Ability to operate effectively in ambiguous and rapidly evolving environments.
• Demonstrated experience establishing governance and execution frameworks.
• Strong business and financial acumen.
• Exceptional written, verbal, and executive-level communication skills.
• Ability to synthesize complex information into clear recommendations and actions.
• Experience working across business and technology organizations.

Skills & Knowledge

• Excellent oral and written communication skills, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Proven management/leadership skills
• Excellent negotiating skills
• Ability to create and complete comprehensive, accurate and constructive written reports
• Ability to work in a team environment
• Ability to meet or exceed Performance

Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.

WORK ENVIRONMENT

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com