VP. Presales Technology

UKG (Ultimate Kronos Group); Santa Fe (NM); On-site; USD 207,000 - 298,000; Full time

Job summary

UKG is seeking a Vice President, Demo Environments to lead strategy, delivery, and operations of enterprise demo environments for HR, Payroll, and Workforce Management SaaS solutions. This leader partners with Product, Engineering, Sales, and Marketing to bring customer scenarios to life in demo environments and ensure scalability with product innovations.

The role drives architecture, lifecycle management, automation, governance, and data storytelling to accelerate revenue, improve customer

Qualifications

• Bachelor's degree required in a related field.
• 15+ years of progressive leadership in enterprise SaaS.
• 8+ years leading global technical orgs.
• Experience with HR/Payroll/HCM or Workforce Management software.
• Experience scaling cloud-based platforms.
• Experience leading cross-functional initiatives with Product, Engineering, Sales and Customer Success.
• Strong executive communication and stakeholder management.
• Experience managing multimillion-dollar operating budgets.

Responsibilities

• Develop and execute the enterprise vision and multi-year roadmap for demo environments across all HCM product lines.
• Lead global organization focused on innovation, operational excellence, and customer impact.
• Partner with Product Management and Engineering to align demo environments with product release cycles.
• Collaborate with Sales Leadership and Solution Consulting to understand evolving demonstration needs.
• Drive automation and data storytelling to accelerate revenue and improve customer storytelling.
• Governance, security, and compliance for demo environments.

Skills

Bachelor's degree

Leadership

Executive communication

Budget management

Cross-functional collaboration

Cloud platforms

Strategic planning

Education

Bachelor's degree in CS/IS/Engineering/Business

Job description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Position Summary

The Vice President, Demo Environments is responsible for the strategy, delivery, and operations of enterprise demo environments that showcase the company's Human Resources, Payroll, and Workforce Management SaaS solutions. This leader ensures demo environments are reliable, current, scalable, and aligned with product innovation to support Sales and Solution Consulting.

Working closely with Product Management, Engineering, Sales, and Marketing, the VP leads bringing the compelling customer scenarios provided by Product and Marketing to life in our demo environments, oversees environment lifecycle management, and drives automation and operational excellence. This role transforms demo environments into a strategic capability that accelerates revenue, enhances customer engagement, and highlights the value of the company's solutions.

Key Responsibilities

Leadership & Strategy

• Develop and execute the enterprise vision and multi-year roadmap for demo environments across all HCM product lines.
• Establish demo environments as a strategic corporate capability that directly supports revenue growth, customer engagement, analyst relations, and executive briefings.
• Define organizational priorities, investment strategies, governance, and success metrics.
• Build and lead a high-performing global organization focused on innovation, operational excellence, and customer impact.
• Foster a culture of continuous improvement, collaboration, accountability, and technical excellence.

Demo Platform Strategy

• Define the architecture and lifecycle management of demo environments spanning:
  • Human Resources
  • Payroll
  • Workforce Management
  • Talent Management
  • Recruiting
  • Learning
  • Benefits
  • Analytics
  • AI capabilities
  • Platform services
• Ensure environments accurately represent current product functionality, future innovations, integrations, and customer use cases.
• Drive standardization while enabling regional, industry, and customer-specific flexibility.

Environment Operations

• Lead teams responsible for:
  • Environment provisioning
  • Data management
  • Refresh automation
  • Configuration management
  • Release readiness
  • Environment monitoring
  • Performance optimization
  • Availability and reliability
• Establish service levels and operational excellence practices to ensure high availability and rapid issue resolution.
• Implement automation to reduce manual effort and improve scalability.

Product & Engineering Partnership

• Partner closely with Product Management and Engineering to align demo environments with product release cycles.
• Ensure rapid adoption of new features into demo environments.
• Influence product design to improve demonstrability and customer storytelling.
• Participate in release planning and launch readiness activities.

Sales & Customer Experience Enablement

• Collaborate with Sales Leadership and Solution Consulting to understand evolving demonstration needs.
• Deliver standardized, high-quality demo experiences that support:
  • Enterprise sales
  • Strategic pursuits
  • Executive demonstrations
  • Industry events
  • Customer conferences
  • Analyst briefings
• Enable rapid creation of customer-specific demonstration environments for strategic opportunities.

Demo Data & Storytelling

• Define enterprise standards for demo data strategy.
• Oversee creation of realistic customer personas, business scenarios, and industry-specific datasets.
• Ensure demonstrations reflect authentic business workflows and measurable customer outcomes.
• Partner with Marketing and Industry teams to build demos aligned to their use cases to differentiated customer narratives.

Automation & Innovation

• Drive investment in:
  • Infrastructure automation
  • AI-assisted environment creation
  • Self-service provisioning
  • Demo orchestration
  • Environment health monitoring
  • Data generation automation
  • Release validation
• Continuously improve operational efficiency through DevOps and platform engineering practices.

Governance, Security & Compliance

• Establish governance for demo environment lifecycle management.
• Ensure environments comply with enterprise security, privacy, and compliance requirements.
• Define policies for data usage, access management, retention, and environment standardization.
• Mitigate operational and business risks associated with demonstration platforms.

Financial & Resource Management

• Own annual operating and capital budgets.
• Develop investment business cases and ROI analyses.
• Optimize vendor relationships and technology investments.
• Drive cost efficiency through automation and platform standardization.

Talent Leadership

• Recruit, develop, and retain world-class leaders and technical talent.
• Build organizational capabilities across platform engineering, DevOps, cloud operations, solution architecture, data engineering, and demo experience design.
• Mentor future leaders and promote cross-functional collaboration.

Qualifications

Required

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field.
• 15+ years of progressive leadership experience in enterprise SaaS organizations.
• 8+ years leading global technical organizations.
• Experience supporting enterprise HR, Payroll, HCM, or Workforce Management software.
• Demonstrated success building and scaling cloud-based platforms.
• Experience leading cross-functional initiatives involving Product, Engineering, Sales, and Customer Success.
• Strong executive communication and stakeholder management skills.
• Experience managing multimillion-dollar operating budgets.

Preferred

• Master's degree or MBA.
• Experience with enterprise HCM platforms and ecosystems.
• Knowledge of DevOps, Infrastructure as Code, CI/CD, cloud architecture, and platform engineering.
• Experience supporting global enterprise sales organizations.
• Familiarity with AI-enabled automation and intelligent platform operations.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail] .

The pay range for this position is $207,400 to $298,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.