VP, People Messaging

Moody's; New York (NY); On-site; USD 151,000 - 219,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental leave

PTO

401(k) plan

Life insurance

Disability insurance

Stock purchase plan

Tuition reimbursement

Job summary

Moody's Corporation in the United States seeks a VP, People Messaging to shape the Employee Value Proposition and messaging across all people-facing channels. This senior IC role partners with Corporate Affairs, Communications, and Social Media to ensure consistent tone and compelling stories about our EVP and guiding principles.

You will translate pay, performance, career development, wellbeing, and learning programs into a cohesive narrative, develop templates and a house style, and measure

Qualifications

• Bachelor's degree or equivalent practical experience required; advanced degree preferred.
• 10+ years in corporate communications, employer branding, or related roles at large organizations.
• Experience in financial services or data-driven environments preferred.
• Proven ability to develop EVP, culture narratives, or brand storytelling at an enterprise level.
• Exceptional written and verbal storytelling with ability to translate complex programs into clear narratives.
• Ability to influence decisions in a matrixed organization and manage senior stakeholders.
• Familiarity with multi-channel content strategy (intranet, email, video, social media).
• Hands-on experience integrating generative AI tools into content workflows.

Responsibilities

• Define Employer Guiding Principles and articulate Moody's EVP to reflect business insights.
• Develops and executes communications strategy for People content across enterprise channels.
• Translate pay, performance, career development, recognition, wellbeing, benefits, and learning into cohesive narratives.
• Write and edit flagship People content, set editorial standards and tone of voice.
• Build trusted relationships with senior stakeholders to move work forward.

Skills

Corporate communications

Employer branding

Storytelling

Stakeholder management

AI content tools

Multi-channel content

Education

Bachelor's degree

Advanced degree preferred

Tools

Content management systems

Office software

Social media tools

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

The Role

The VP, People Messaging shapes and stewards what it means to work at Moody’s, turning our Employee Value Proposition, Employer Guiding Principles and People programs into one clear, compelling story told consistently across every people-facing channel.

This is a senior individual-contributor role that leads through expertise and influence. Reporting to the Head of People Strategy & Employee Experience, the VP owns the People narrative, message architecture and content standards, and partners day to day with Corporate Affairs/Communications and Social Media, who own enterprise channels. Success depends on building trust and momentum in a highly matrixed organization with many stakeholders.

What Success Looks Like in the First 12 Months

• A refined, leadership-endorsed set of Employer Guiding Principles and message architecture for internal People Team communications
• A single People communications calendar and content intake process in place, covering pay, performance, career development, recognition, wellbeing, benefits, and learning
• A reusable toolkit (templates, house style guide, and key-message library) adopted across the People Team consistent with MCO’s Branding Guidelines.
• A baseline and measurable improvement in employee comprehension and confidence on priority topics (for example, how pay, performance and careers work), drawn from BES and channel analytics
• Workday go-live communications that leave employees and managers knowing what’s changing, why it matters to them and where to go for help, delivered in partnership with the program vendors and change management teams

Key Responsibilities

• Partners with the Office of the Chief People Officer, Talent Attraction, and Employee Experience to define the Employer Guiding Principles and articulate Moody's Employee Value Proposition (EVP) to ensure it reflects employee and business insight over time
• Develops and executes the communications strategy for People content across enterprise channels, in partnership with Corporate Affairs/Communications, and owns a single People communications calendar and intake process
• Translates the full breadth of People programs (pay, performance, career development, recognition, wellbeing, benefits and learning) into a cohesive narrative that helps employees understand and use what’s available to them
• Writes and edits flagship People content, sets editorial standards and tone of voice, and runs a pre-release review for People Team materials, coaching program owners to produce clear, engaging work
• Builds trusted relationships with senior stakeholders across the People Team, Corporate Affairs and the business, and uses them to keep work moving. Navigates competing priorities and multiple approvers, resolves disagreements early, and finds a path through roadblocks so that important messages land on time and intact.
• Equips people managers to explain People changes to their teams with confidence through manager toolkits, talking points and cascade plans
• Partners with Employee Experience, who own the employee listening strategy (e.g., Business Engagement Survey), to turn insights into messaging priorities and to shape what we ask employees, including comprehension checks before and after major announcements
• Develops signature storytelling assets, such as a flagship culture and employee experience narrative, for use in onboarding, leadership communications, recruiting, and employer branding contexts
• Supports communications for organizational change and transitions that affect employees, in partnership with the People Leadership Team and Corporate Affairs
• Measures the comprehension and effectiveness of People communications through a regular dashboard, and refines the narrative based on what the data shows
• Uses Moody’s approved AI tools to scale and personalize People content, including drafting and adapting messages by audience, region and language, and synthesizing employee feedback into themes while maintaining accuracy, confidentiality, and our tone of voice

Qualifications

• Bachelor's degree or equivalent practical experience required. Advanced degree in communications, journalism, organizational psychology, or a related field preferred.
• 10+ years of experience in corporate communications, employer branding, or culture- and narrative-focused roles, including enterprise-level work in a large, complex organization
• Experience in financial services, information services, or another regulated, data-driven environment preferred
• Demonstrated track record developing employee value propositions, culture narratives, or brand storytelling at an enterprise level
• Exceptional written and verbal storytelling ability, with demonstrated skill translating complex people data and programs into simple, compelling narrative for both executive and broad employee audiences
• Proven ability to drive decisions and delivery through influence in complex, matrixed organizations, including navigating competing senior stakeholders, partnering closely with corporate communications or PR functions, and moving work forward when it stalls
• Familiarity with multi-channel content strategy, including intranet, email, video, social media, and direct messaging platforms, and with employee communications and engagement platforms
• Hands-on experience integrating generative AI tools into content workflows with sound judgment on quality, accuracy and data sensitivity
• Experience communicating with global, multi-region employee audiences and supporting organizational change communications

For US-based roles only: the anticipated hiring base salary range for this position is$151,300.00-$219,400.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status,sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. Moody’s provides accommodations via email [e-mail]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.