Vice President, People & Lifecycle Communications

Moody; New York (NY); On-site; USD 151,000 - 219,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental leave

Paid time off

401(k) with company contribution

Life insurance

Disability insurance

Employee stock purchase plan

Tuition reimbursement

Job summary

Moody's is seeking a Vice President, People & Lifecycle Communications to lead employee lifecycle communications from onboarding through career milestones, shaping how employees experience the company.

You will partner with the CHRO and People leadership to translate policy changes into clear, credible messaging and coordinate across teams to ensure consistency with Moody's brand and broader communications strategy.

Qualifications

• 7–10 years of experience in internal communications, employee experience, or HR communications.
• Experience partnering with HR/People teams on workforce communications.
• Exceptional writing and narrative skills.
• Discretion when handling confidential or sensitive content.
• Experience with lifecycle communications platforms and metrics.
• People management with strategy, priorities, and coaching.
• Ability to align internal messaging with brand across functions.
• Hands-on experience with AI tools to streamline workflows and manage AI risks.

Responsibilities

• Lead employee lifecycle communications from onboarding through career milestones.
• Set strategy and lead the lifecycle communications team.
• Advise CHRO and People leadership on messaging for policy changes.
• Partner with People to translate changes into clear communications.
• Support enterprise-wide internal comms aligned with Moody's voice and tone.
• Develop content and channels to advance culture and engagement initiatives.
• Advise on communications for sensitive workforce topics and organizational change.
• Measure impact of lifecycle communications and refine programs.
• Collaborate with Executive Visibility, Brand, and Regional teams for alignment.

Skills

Internal communications experience

HR/People partnerships

Exceptional writing

Confidential content handling

Lifecycle communications platforms

People management

Cross-functional communication

AI for workflow efficiency

Education

Bachelor's degree

Job description

Let's begin! Vice President, People & Lifecycle Communications (15219)

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

Skills and Competencies

• 7–10 years of experience in internal communications, employee experience, or HR communications, ideally within a large, global organization
• Proven experience partnering directly with HR and People teams on sensitive or complex workforce communications
• Exceptional writing skills with the ability to translate policy and program changes into clear, human, and compelling narratives
• Strong judgment and discretion when handling confidential or emotionally sensitive content
• Experience with employee engagement or lifecycle communications platforms and metrics
• Proven people management skills with a player‑coach mindset, including the ability to set strategy, establish priorities, and guide execution while developing team capabilities
• Ability to operate cross‑functionally and align internal messaging with the broader organizational voice and brand
• Hands‑on experience and proficiency in artificial intelligence tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI‑powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use

Education

• Bachelor's degree required

Responsibilities

Lead employee lifecycle communications at Moody's, from onboarding through career milestones, shaping how employees and future talent experience the company.

• Own the strategic direction and lead the team responsible for employee lifecycle, communications, including onboarding, promotions, anniversaries, recognition programs, and career‑milestone moments
• Serve as a strategic advisor to the CHRO and People leadership team, building a clear and cohesive narrative that demonstrates the impact of People team priorities and objectives across the workforce
• Partner with the People team to translate policy and program changes in areas such as performance, compensation, and benefits into clear, credible, and timely employee communications
• Support enterprise‑wide internal communications strategies, ensuring lifecycle messaging is consistent with the company's broader voice and tone
• Develop content and channels that advance culture and engagement initiatives, including recognition and employee‑storytelling programs
• Advise People leadership on communications approach for sensitive workforce topics, including organizational change
• Measure the effectiveness of lifecycle communications and continuously refine programs based on employee feedback and engagement data
• Collaborate with Executive Visibility, Brand, and Regional Communications teams to ensure alignment between internal and external narratives

About the Team

The MCO Reputation team is responsible for shaping and protecting Moody's corporate reputation — both externally and with our own people. We treat the employee experience as a core component of how Moody's is perceived, connecting the stories of our workforce to the broader narrative of who we are as a company. By joining our team, you will contribute to communications work that sits at the intersection of people strategy, culture, and reputation — work that directly influences how over 14,000 employees around the world experience Moody's every day.

For US-based roles only: the anticipated hiring base salary range for this position is$151,300.00-$219,400.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full‑time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status,sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [e-mail] . This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.