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A leading company in customer experience solutions is seeking an experienced professional to drive Amazon Connect bookings and manage sales forecasts. This role requires a strong background in consulting and sales, with a focus on customer experience transformation. The position offers a competitive salary and comprehensive benefits.
Employer Industry: Customer Experience Solutions
Why consider this job opportunity:
- Salary up to $170,000 per year
- Eligible to participate in a sales incentive plan
- Comprehensive benefits including medical, dental, and vision coverage
- Financial and income protection benefits
- Paid time off (PTO) and wellness time off
- Opportunity to work with a leading company focused on customer experience transformation
What to Expect (Job Responsibilities):
- Drive and manage the Amazon Connect bookings number with quarterly goals
- Lead go-to-market (GTM) activities including qualification, pitching, and discovery
- Forecast and manage bookings outlook, including client close plans and reporting
- Collaborate with practice leadership and partner/vendor ecosystem to develop pipeline strategies
- Create materials and documentation to support GTM opportunities
What is Required (Qualifications):
- 10+ years of experience in an enterprise space with consulting and technical delivery
- 8+ years in a quota-retiring and/or sales role managing a sales forecast
- 2+ years of experience with Amazon Connect and AWS CX solutions
- Experience with design-led thinking, strategy, and account management approaches
- Proven ability to work in a matrixed organization with multiple sellers and products
How to Stand Out (Preferred Qualifications):
- Demonstrated success in driving growth in complex customer experience and contact center technology transformations
#CustomerExperience #SalesOpportunities #AWS #CareerGrowth #CompetitiveBenefits
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