VP, Overlay Digital Sales - AWS (Remote)

TTEC Digital; Austin (TX); Remote; USD 140,000 - 170,000; Full time

Job summary

An established industry player seeks a motivated Sales Overlay Executive to drive growth in the AWS practice. This role involves collaborating with sales teams to enhance client engagement and expand the customer base. Candidates should have a strong background in account management, sales forecasting, and experience with Amazon Connect. The position offers a competitive salary, a sales incentive plan, and comprehensive benefits, including medical, dental, and vision insurance. Join a dynamic team committed to delivering exceptional customer experiences and driving innovative solutions.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Wellness Time Off

Tax-advantaged Health Care Accounts

Financial Protection Benefits

Qualifications

• 10+ years in enterprise consulting with a focus on technical delivery.
• 8+ years in sales roles managing forecasts and quotas.
• Experience with Amazon Connect and AWS solutions.

Responsibilities

• Drive Amazon Connect bookings and manage quarterly goals.
• Collaborate with sales teams to expand client opportunities.
• Develop materials and documentation for GTM strategies.

Skills

Account Management

Sales Forecasting

Amazon Connect

AWS CX Solutions

Consulting Experience

Design-Led Thinking

Client Vision Management

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee-first process. Our vision is a place where employees know they can thrive.

$140,000 - $170,000 a year

Reporting to the Vice President, Sales for AWS, the Overlay Sales Executive will partner and collaborate closely with our sales teams to drive revenue growth and expand the client base for our AWS practice. This includes leveraging your ability to identify opportunities, understand client needs, develop tailored solutions, and craft compelling value propositions for our clients.

Job Summary:

The motivated and experienced Sales Overlay will have a proven track record in account management or sales and a deep understanding of the Amazon Connect platform and adjacent technologies. The candidate must be ready to drive growth into an existing installed base of customers who know TTEC Digital for complex customer experience and contact center technology transformations.

Key Responsibilities:

• Drive and serve as an accountable owner of the Amazon Connect bookings number with quarterly goals
• Drive GTM activities including qualification, pitching, discovery, and support to AEs across the TTEC landscape
• Forecast and manage bookings outlook including client close plans, next steps, reporting, and partnership with delivery
• Actively collaborate, run, and develop GTM moments that matter with an existing client base and expand new opportunities
• Partner with practice leadership and the partner/vendor ecosystem to drive creative pipeline channel strategy
• Develop materials, assets, and documentation for the organization, clients, and partners to drive GTM opportunities
• Participate in meaningful and qualified events with clients and vendors

Qualifications:

• 10+ years working in an enterprise space with consulting and technical delivery experience
• 8+ years in a quota-retiring and/or sales role managing a sales forecast
• 2+ years experience working with Amazon Connect and AWS CX solutions
• Experience with design-led thinking, strategy, and client vision/account management approaches
• Experience working in a matrixed organization strategy, with multiple sellers and multiple products

COMPENSATION & BENEFITS

The anticipated starting salary range for interested individuals is $140,000 - $170,000/year. This position is also eligible for a sales incentive plan.

Benefits available to eligible employees include:

• Medical, dental, and vision insurance
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off

About Us

TTEC Digital, with over 1,700 employees, pioneers engagement and growth solutions that fuel exceptional customer experiences (CX). TTEC Engage, a 60,000+ employee service company, operates in more than 80 countries. We utilize a holistic approach, applying solutions from our Engage and Digital centers of excellence.

TTEC is a proud equal opportunity employer committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering outstanding service and technology centered around humanity.

Rarely do applicants meet all desired qualifications, so if you feel you would succeed in this role, please share your qualifications.