VP, Operations

FNBC Bank & Trust; West Chicago (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Parental leave

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

AD&D insurance

401(k) with company match

EAP

Job summary

FNBC Bank & Trust in West Chicago, IL is seeking an Operations Supervisor to assist the SVP, Retail Banking & Operations, COO, and CFO with day-to-day supervision and support of bank operations, including Deposit, Loan and CIS. The role ensures compliance with bank policies and state/federal regulations.

The ideal candidate has a Bachelor’s degree, 5+ years in bank ops, strong project management, and experience with FIS, Connections and FedLine.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of experience in bank operations or related field.
• Project management skills.
• Strong proficiency in bank operations and knowledge of FIS, BIC reporting and Connections reports.
• Experience with FedLine and accounts payable software.
• Familiarity with IT technologies and handling confidential information.

Responsibilities

• Coordinate and oversee the daily operations of the Operations department.
• Delegate tasks and monitor department workflow.
• Hire, train, and supervise Operations staff, ensuring appropriate staffing and performance evaluations.
• Develop, implement and maintain policies to ensure regulatory compliance.
• Provide customer service and support to staff as needed.
• Assist the department head with reports and special projects.
• Handle complex issues in Deposit, Loan, CIS, Accounting Operations, and Teller Operations.

Skills

Project management

Bank operations knowledge

FIS system

Regulatory compliance

MS Office

Confidential information handling

Education

Bachelor’s degree or equivalent

Tools

FIS system

BIC report writing

Connections relay reports

FedLine

Accounts payable software

Connections (CRM)

Job description

Job Details

Job Location: West Chicago - West Chicago, IL 60185

Position Type: Full Time

Salary Range: $80,000.00 - $95,000.00 Salary/year

Job Summary

Assist the SVP, Retail Banking & Operations, COO, and/or CFO with the overall day- to- day supervision, administration and support of bank operations areas. Activities include but are not limited to: Deposit, Loan, and Customer Information System (CIS). Assures compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate and oversee the daily operations of the Operations department.
• Delegate tasks and monitor department workflow.
• Hire, train, and supervise Operations staff, working with them to meet objectives. Includes ensuring appropriate staffing levels, monitoring work, handling disciplinary issues and writing performance appraisals.
• Develops, implements and maintains operational policies and procedures to ensure compliance with State and Federal regulations and internal compliance requirements
• Provide customer service, answering complicated questions and backing up employees as needed.
• Assist the department head with reports and special projects.
• Handle more complicated problems in Deposit, Loan, Customer Information System (CIS), Accounting Operations, and Teller Operations.

QUALIFICATIONS

• Project management skills.
• Strong proficiency in bank operations and preferably the use of the FIS, including BIC report writing and Connections relay reports.
• Strong knowledge of banking related regulations and laws and ability to apply them on a practical basis to operational areas.
• Proficient in Microsoft Windows – Word/Excel, Powerpoint and customer relationship management system (Connections).
• Experience with Accounts Payable software.
• Experience with FedLine.
• Conversant in IT technologies.
• Maintain a high regard for confidential and sensitive information.

EDUCATION AND EXPERIENCE

Bachelor’s degree or the equivalent combination of education and experience.

5 + years of experience in bank operations or related field.

PHYSICAL ABILITIES REQUIRED

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Adequate vision for significant amount of computer work.
• Ability to stand or sit for extended periods of time, repetitive use of hands and fingers (typing and calculations).
• Occasional lifting.

The expected pay range for this position is $80,000-$95,000 per year. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent upon factors including but not limited to the individual's qualifications, experience, knowledge, skills, and abilities.

BENEFITS

• Paid holidays
• paid time off programs
• parental leave
• medical insurance
• dental insurance
• vision insurance
• short-term disability
• long- term disability
• accidental death and dismemberment insurance
• traditional and Roth 401(k) with a company match
• employee assistance program (EAP)

OUR MISSION

Our mission is to focus on our customers, help them achieve their financial goals, and to invest in our local communities.

FNBC Bank & Trust is an EEO/ AA/ VET/ Disability employer.