VP of Telehealth and Outpatient Services

Northeast Family Services; Washington Heights (NY); Remote; USD 110,000 - 130,000; Full time

Job summary

A leading company in mental health services seeks a VP of Telehealth and Outpatient Services. This executive role involves strategic leadership in program development and compliance oversight to enhance quality care and operational excellence across multiple states. The ideal candidate will have a Master's degree and extensive experience in behavioral health operations.

Benefits

Health, Dental & Vision Insurance

3 Weeks Paid Vacation

11 Paid Holidays

Generous Sick Time

401K Retirement Plan with up to 4% Match

Tuition Reimbursement

Qualifications

• 5+ years leading behavioral health operations with financial oversight.
• 3+ years managing telehealth and outpatient therapy operations.
• Proficiency in Microsoft Office and EHR systems.

Responsibilities

• Lead and expand Telehealth and Outpatient Services.
• Drive strategic planning, program development, and growth initiatives.
• Ensure compliance with operational and regulatory standards.

Skills

Leadership

Communication

Strategic Planning

Quality Assessment

Compliance

Education

Master’s degree in Social Work, Psychology, or related Human Services

Independent Clinical Licensure in NY, MA, NH, or RI (LCSW, LICSW, LMHC)

Tools

Microsoft Office

EHR systems

Telehealth technology

Job description

VP of Telehealth and Outpatient Services

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VP of Telehealth and Outpatient Services

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The Vice President of Telehealth and Outpatient Services will play a pivotal role in the direction, leadership, and strategic growth of Real Help’s telehealth and outpatient programs. This executive leader will oversee operational, financial, and programmatic functions, ensuring compliance with all state, federal, and local regulatory requirements while advancing innovation, quality, and accessibility in mental health services.

The VP of Telehealth and OP Services will work closely with Real Help’s executive team, Program Directors, and key stakeholders to enhance service offerings, expand telehealth reach, and drive operational excellence across multiple states.

Key Responsibilities

Lead and expand Telehealth and Outpatient Services, ensuring high-quality, accessible care.

Drive strategic planning, program development, and growth initiatives.

Oversee financial performance, compliance, and regulatory adherence across programs.

Assess emerging trends and recommend innovative service models to enhance patient care.

Supervise and support Program Directors and remote teams to maximize performance.

Develop and maintain strong relationships with community partners, payers, and providers.

Implement quality assurance, risk management, and performance improvement initiatives.

Work with leadership to develop new contracts, partnerships, and expansion opportunities.

Who You Are

Master’s degree in Social Work, Psychology, or related Human Services field.

Independent Clinical Licensure in NY, MA, NH, or RI (LCSW, LICSW, LMHC)

5+ years of experience leading behavioral health operations, including financial oversight.

3+ years of experience managing telehealth and outpatient therapy operations with remote teams.

Proven success in multi-state behavioral health program management.

Expertise in strategic planning, budgeting, quality assessment, and compliance.

Strong leadership and communication skills with the ability to motivate and develop teams.

Proficiency in Microsoft Office, EHR systems, and telehealth technology.

Experience working with diverse populations, including children, adolescents, and adults.

Ability to develop new contracts and expand service offerings.

Why Join Real Help?

Be a Leader in Telehealth Innovation: Help redefine how mental health services are delivered.

Fast-Growing Organization: Be part of a company on the cutting edge of mental health care.

Competitive Salary & Benefits: $110,000 - $130,000, plus a robust benefits package.

Remote Flexibility: Work from home

Our Benefits Include

Health, Dental & Vision Insurance

3 Weeks Paid Vacation

11 Paid Holidays (Including Juneteenth, Christmas Eve, and NYE)

Generous Sick Time (Including Mental Health Days)

401K Retirement Plan with up to 4% Match

Short & Long-Term Disability Options

Life Insurance & Dependent Care Savings Account

Company-Provided Laptop & Cell Phone

Tuition Reimbursement & Free CEUs

Opportunities for Professional Growth & Development

Longevity Award - Annual Bonus & Additional PTO

Ready to Lead the Future of Telehealth?

If you're a visionary leader looking to drive innovation in mental health care, we want to hear from you! Apply today and help Real Help transform lives—one client, one clinician, one breakthrough at a time.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Mental Health Care

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