VP of Product Management

SpotOn; Chicago (IL); On-site; USD 275,000 - 320,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k with company match

RSUs

Paid vacation, holidays, sick time

Volunteer time off

Employee Resource Groups

Cell phone and internet stipend

Tuition reimbursement

Job summary

SpotOn is seeking an experienced Product Leader to oversee Intelligence, Reporting, and AI teams, reporting to the Global Head of Product Management. You will shape strategy, define roadmaps, and build impactful, innovative products for independent restaurants.

You will lead a PM team, drive cross-functional collaboration, and champion data-driven decision making while navigating AI-driven market trends and customer needs.

Qualifications

• 7+ years of product management experience, with 5+ years coaching PMs.
• Fluency with AI tools like Claude, Vercel, or similar.
• Customer empathy by working with customers to understand needs.
• Experience in metrics-driven decision making.
• Solid understanding of the product development lifecycle.
• Ability to manage multiple projects iteratively.
• Strong communication and presentation skills.
• Past restaurant experience is a plus.

Responsibilities

• Define the product strategy for assigned areas and contribute to overall strategy.
• Be data-driven and track metrics to meet company and customer goals.
• Manage PMs, build roadmaps, and adjust plans based on data and needs.
• Lead product vision in AI to shape the future of the industry.
• Collaborate across Engineering, Design, Product, Sales and Support to prioritize requests.
• Assess market trends, competition, and customer preferences to identify opportunities.

Skills

Product management experience

Team leadership

Customer empathy

Data-driven decision making

Product lifecycle understanding

Multi-project management

Communication & presentation

Restaurant industry experience

Tools

Claude

Vercel

Job description

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

• Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

• Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Role

We’re looking for an experienced Product Leader who is capable of leading a team to build innovative products. This Product Leader will oversee our Intelligence, Reporting, and Innovative AI teams. They will report directly to our Global Head of Product Management and work closely with our C‑Suite to create strategy, define roadmaps, and build genuinely impactful, innovative products.

In This Role You Will

• Be a driving force of defining the product strategy for your product areas and a major contributor to SpotOn’s overall product strategy.
• Be data driven and deep into the metrics and efforts that achieve the goals of our company and our customers.
• Manage a team of Product Managers as the team investigates market opportunities, builds the product roadmap, and makes strategic adjustments as needed based on client needs, data, and business priority.
• Be forward thinking in your approach to product vision and design. The world is rapidly evolving with AI and we believe that SpotOn must lead, not chase if we want to be authors of the future of the industry we love.
• Work cross‑functionally with Engineering, Design, Product Management, Sales and Support to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry trends to identify

Qualifications

• 7+ years of relevant product management experience or equivalent, with at least 5 years managing and coaching a team of Product Managers.
• Fluency with AI tools like Claude, Vercel, or similar.
• Demonstrated instances of “getting out of the building” to put yourself in the customer’s shoes to understand their needs / how they interact with our products. Note: it is not uncommon for Product leaders at SpotOn to work shifts at our customer’s restaurants/bars.
• Experience and comfort operating in metrics-driven work environments that leverages data to make informed decisions.
• Strong understanding of the product development lifecycle and experience designing and delivering quality products.
• An ability to manage multiple projects in an iterative process.
• Strong communication and presentation skills. This role requires presenting to multiple audiences ranging from groups of SMBs to seasoned Investors and Executives.
• Experience making decisions with imperfect information and comfort managing teams through ambiguity, and complexity.
• Past restaurant experience, especially working in a restaurant, is a serious plus, but not a hard requirement.

Compensation

• Base pay: range starts at $275,000 -$320,000 for this role
• Equity package: TBD based on the seniority of the candidate.
• Offers will be reflective of the candidate’s location and experience.

Benefits

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at [e-mail].

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

For U.S. based roles, work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Compensation Range: $275K - $320K