VP of Operations

Ever; San Francisco (CA); Hybrid; USD 220,000 - 280,000; Full time

Benefits offered by this job

Competitive salary and equity options

Health, dental, and vision coverage

Flexible / Unlimited PTO

401(k) plan

Job summary

A leading AI-native auto retail platform is seeking a VP of Operations to lead nationwide vehicle and delivery operations. This role will focus on scaling operations in San Francisco and driving the expansion of delivery services across the country. The ideal candidate will have over 10 years of experience in vehicle operations, a strong analytical mindset, and a passion for electric vehicles. This opportunity offers competitive compensation, a performance bonus, and equity options.

Qualifications

• 10+ years of experience in OEM, dealership, fleet or similar vehicle & delivery operations.
• Proven track record of launching and scaling operations in fast-growing environments.
• Strong leadership presence with experience managing teams and stakeholders.

Responsibilities

• Lead nationwide vehicle & delivery operations, reporting to the COO.
• Scale operations and improve efficiency across all Ever sites.
• Define and track operational KPIs to drive accountability.

Skills

Leadership presence

Analytical skills

Execution-focused mindset

Detail-oriented

Passion for electric vehicles

Tools

Excel

Google Sheets

Job description

About the Job

Role: VP of Operations

Location: San Francisco, CA (Hybrid)

Employment Type: Full-time

Compensation: $220,000–280,000 + performance bonus + equity

About Ever

Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline. Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com.

What You'll Do

• Lead Ever's nationwide vehicle & delivery operations, including our EV supply, logistics, inspections, reconditioning, merchandising, delivery, and ownership services – reporting directly to our COO.
• Partner closely with our C-suite, finance, product & engineering, and sales to build a smart end-to-end operation – from customer-facing purchase & sales experience to our EV supply & delivery, and vice versa.
• Scale Ever vehicle & delivery operations in San Francisco and lead the rapid nationwide expansion of our vehicle & delivery operations as our footprint expands.
• Own the day-to-day execution of our inventory flow from vehicle acquisition through customer delivery across all Ever sites – ensuring speed, quality, and cost efficiency.
• Build, scale, and continuously improve Ever's operational processes and resources in supply, logistics, inspections, reconditioning, merchandising, delivery, and ownership services – across all Ever sites.
• Define and track operational KPIs in vehicle & delivery operations (turn time, ADR, cost per unit, quality metrics, customer satisfaction, and more) and drive accountability.
• Hire, develop, and lead the #1 operations team in the market as Ever scales nationwide.

Qualifications & Fit

• 10+ years of experience in OEM, dealership, fleet or similar vehicle & delivery operations.
• Proven track record of launching and scaling operations in fast-growing environments.
• Strong operator mindset: execution-focused, detail-oriented, and comfortable owning outcomes.
• Strong leadership presence: experience in managing teams and cross-functional stakeholders.
• Passion for electric vehicles, technology, and building category-defining growth businesses.

Technical Skills

• Strong analytical skills with experience using data to drive decisions & accountability.
• Familiarity with modern ops tooling (recon mgmt tools, inventory systems, etc).
• Comfort working closely with product & eng. on system design, integration, and automation.
• Experience implementing SOPs, SLAs, and performance scorecards.
• Advanced Excel / Google Sheet skills are a plus.

Benefits

• Competitive salary and equity options
• Health, dental, and vision
• Flexible / Unlimited PTO
• 401(k) plan

Why Ever and this role?

• N of 1 opportunity to join a leading, fast-growing startup in a company-defining role
• Generational market and growth opportunity
• Tier-1 investors and colleagues

Disclaimers

Ever is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply.

Next steps

We're assembling a world-class team to change the future of auto retail and to build the next $100B+ company. If you're excited by the massive opportunity, apply here https://job-boards.greenhouse.io/ever