VP of Operations

Confidential; Charlotte (NC); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Full benefits package

Competitive compensation

Job summary

Confidential is a doctor-led dental group seeking a VP of Operations based in the Charlotte area. You will own operational and financial performance across all locations, manage budgets, and drive KPIs to sustain high-quality care.

Travel to practices is expected as we scale. You will lead Regional Directors and Practice Managers, build scalable reporting, and partner with clinical leadership to uphold our standard of care while promoting a doctor-friendly culture.

Qualifications

• 12+ years of operations leadership in healthcare, including at least 5 years overseeing 25+ locations in multi-site dental or a similar setting.
• Strong financial acumen and a track record of improving results across many sites.
• A reputation for accountability: you set the bar, measure against it, and address issues head-on.
• A hands-on, visible leadership style, and comfort with regular regional travel.

Responsibilities

• Own operational and financial performance across all locations, including office budgets and KPIs
• Lead and develop our Regional Directors of Operations and Practice Managers, with clear expectations and real follow-through.
• Identify underperforming areas quickly and act decisively to turn them around.
• Build scalable systems and reporting so performance is visible and consistent across every state.
• Partner with clinical leadership to uphold our standard of care
• Lead the operational integration of new office partnerships.
• Build a supportive, doctor-friendly culture that helps us keep great people, from clinicians to front desk.

Skills

Operations leadership

Healthcare operations

Financial acumen

Multi-site leadership

Travel willingness

Tools

ERP systems

Budget reporting

Job description

We're a well-established, doctor-led dental group with general and specialty practices across several southeastern states. We're hiring a VP of Operations to drive the business forward while protecting the culture and quality of care that set us apart. This role is for a results-driven leader who sets high standards, holds teams to them, and owns the outcome.

The role:

• Own operational and financial performance across all locations, including office budgets and KPIs
• Lead and develop our Regional Directors of Operations and Practice Managers, with clear expectations and real follow-through.
• Identify underperforming areas quickly and act decisively to turn them around.
• Build scalable systems and reporting so performance is visible and consistent across every state.
• Partner with clinical leadership to uphold our standard of care
• Lead the operational integration of new office partnerships.
• Build a supportive, doctor-friendly culture that helps us keep great people, from clinicians to front desk.

Qualifications:

• 12+ years of operations leadership in healthcare, including at least 5 years overseeing 25+ locations in multi-site dental or a similar setting
• Strong financial acumen and a track record of improving results across many sites
• A reputation for accountability: you set the bar, measure against it, and address issues head-on
• A hands-on, visible leadership style, and comfort with regular regional travel

Additional info:

• Based at our Charlotte-area home office, with regular travel to our practices
• Competitive compensation
• Full benefits package (health, dental, vision, PTO, and more)