VP of Accounts

Think Tank Media & Marketing; Phoenix (AZ); Hybride; USD 120 000 - 190 000; Plein temps

Résumé du poste

Think Tank Media & Marketing, based in Phoenix, seeks a VP of Accounts to lead client relationships and drive strategic account plans. This on-site role manages budgets, campaigns, and performance, serving as the main liaison to senior stakeholders.

The position emphasizes mentoring staff, refining processes, and contributing to revenue growth and long-term planning within a creative agency setting.

Qualifications

• Strong client-facing experience in account management with a track record of leading key accounts and driving client satisfaction.
• Demonstrated success in growing existing accounts.
• Not a new business development role; focus on accounts, budgeting, forecasting and profitability.
• Experience with budgeting, forecasting and profitability management for client accounts.
• Extensive leadership experience managing teams in advertising, media, or marketing with mentoring skills.
• Strong understanding of CRMs and marketing automation platforms.
• Experience with call tracking, lead attribution and reporting dashboards.
• Excellent communication, negotiation and presentation skills for executive stakeholders.
• Strategic thinker with data-driven decision-making abilities.
• Bachelor-level or higher education in marketing/advertising/business/communications; advanced degree is a plus.

Responsabilités

• Lead day-to-day management of client accounts and ensure successful delivery of advertising and marketing programs.
• Guide account strategy, mentor staff, and align initiatives with client business goals.
• Manage account marketing budgets, drive campaign plans, monitor performance and present results.
• Collaborate with creative, traditional and digital teams to support new business and grow existing accounts.

Connaissances

Client-facing leadership

Account management

Budget forecasting

CRM familiarity

Marketing automation

Leadership experience

Communication skills

Negotiation & presentation

Strategic thinking

Formation

Bachelor's degree in Marketing

Bachelor's degree in Advertising

Bachelor's degree in Business

Bachelor's degree in Communications

Outils

CRMs

Marketing automation

Call tracking

Reporting dashboards

Description du poste

Company Description

Think Tank Media & Marketing is a Phoenix-based agency focused on the management and implementation of advertising and creative marketing initiatives. The company partners with a range of clients to develop strategic campaigns that build brand awareness and drive measurable business results. Team members collaborate across disciplines to deliver integrated solutions, from concept development through execution. The environment values creativity, accountability, and client-centric service, offering opportunities to lead impactful work and long-term client relationships.

Role Description

The VP of Accounts is a full-time, on-site role based in Phoenix, AZ, responsible for daily management of client accounts and ensuring the successful delivery of advertising and marketing programs. This role leads key client relationships, guides account strategy, assists clients with their in-house marketing functions (fractional CMO), and serves as a main point of contact for resolving issues and aligning initiatives with client business goals. Day-to-day responsibilities include managing account marketing budgets, driving campaign plans, monitoring performance, and presenting results and recommendations to clients. The VP of Accounts collaborates with creative, traditional media, and digital media teams to support new business and grow existing accounts. This position also focuses on mentoring staff, improving processes, and contributing to the agency’s revenue growth and long-term strategic planning.

Qualifications

• Strong client-facing experience in Account Management with a track record of leading key accounts and driving client satisfaction.
• Demonstrated success in growing existing accounts.
• Although there will be some opportunity to develop new business, this is NOT a New Business Development position.
• Working knowledge of finance as it relates to budgeting, forecasting, and profitability management for client accounts.
• Extensive leadership experience managing teams in advertising, media, or marketing, with strong mentoring and performance management skills.
• Strong understanding of CRMs and marketing automation platforms.
• Experience with business systems such as call tracking, lead attribution, and reporting dashboards.
• Exceptional communication and presentation skills, with the ability to influence decision-making at the executive level.
• Excellent communication, negotiation, and presentation skills, with the ability to engage business owners & senior client stakeholders.
• Strategic thinker with strong analytical abilities and comfort working with data to inform recommendations and decisions.
• Bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field; advanced degree or equivalent experience is beneficial.
• Prior experience in a senior account leadership role within a creative or media agency environment is highly advantageous.