VP, Managing Director, Business Solutions

horizonmedia; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

Horizon Media is seeking a strategic leader to translate client goals into innovative media solutions, driving performance and analytics-driven results. You will collaborate with executive leadership and oversee the Business Solutions Team to deliver integrated client plans.

The role focuses on developing strategic frameworks, maintaining client trust, and guiding cross-functional teams to optimize campaigns and value for clients.

Qualifications

• Lead in translating client goals into strategic media solutions and drive performance-based approaches
• Develop and maintain strategic insights from campaign reporting and analytics
• Build and maintain strong client relationships and manage expectations across teams

Responsibilities

• Oversee strategy development and ensure alignment across channels
• Manage day-to-day operations of the Business Solutions Team
• Partner with senior leadership on staffing and contracts
• Drive client satisfaction and profitability
• Lead team growth and development

Skills

Strategic Planning

Client Relationship

Team Leadership

Analytics & Reporting

Negotiation

Job description

Job Description

Who We Are

Horizon Media , founded in 1989 by Bill Koenigsberg, is recognized as one of the most innovative marketing and advertising firms. We are headquartered in New York City, with offices in Los Angeles and Toronto. A leader in driving business solutions for marketers, Horizon is known for its highly personal approach to client service. Renowned for its incredible culture, Horizon is consistently named to all the prestigious annual Best Places to Work lists published by Fortune, AdAge, Crain's New York Business and Los Angeles Business Journal. Together we are building a place of belonging.

At Horizon, we understand the value that different perspectives can bring to our clients and culture, so we strive for an environment where our employees feel welcomed, safe and empowered. We value YOU and believe that your authentic voice and unique perspective allows us to create a more rewarding culture, and experience, together.

Our simple recipe for success? We hire talented people (thinkers, doers, dreamers, makers), challenge them and give them every opportunity to grow.

What You'll Do

Strategic Planning - 30%

• Lead the team in translating client goals into strategic media solutions that grow our client's brands and ensure strategic consistency across all elements of plan development and implementation, heavily focusing on performance-based media & analytics driven approach to client success
• Collaborate with Next executive-level leadership on strategic marketing approach, guiding translation of client goals to the Business Solutions team, activation teams, and media partners
• Responsible for providing high level strategic insights from campaign reporting, executing across all channels
• Apply and leverage attribution models functionalities and benefits to build media recommendations and optimize future campaigns
• Develop & maintain strong understanding of all internal and external analytics tools, identify appropriate applications based on business needs
• Oversee development of strategic framework for quarterly plans, lead strategic client recommendations
• Lead the team's understanding of client's business and uncovering of motivations/needs; proactively learning about the business from a holistic perspective (e.g. quarterly earnings reports, overarching business trends)
• Seek innovative media solutions to deliver on clients' goals and evaluate current health of client business via analysis of relevant business metrics (ROI, A/S)
• Ensure strategic alignment across all channels and teams, to ensure a fully integrated approach

Account Management - 10%

• Responsible for agency revenue and profitability
• Oversee the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables
• Have a thorough understanding of client contracts, support development & renegotiation of said contracts
• Partner with SVP & EVP on staffing needs and plans
• Ensure collaboration with all internal Horizon teams (e.g., channel & consumer research) to ensure tasks are within contract scope and are executed properly

Relationship Development & Management - 35%

• Advance client relationship by maintaining positive rapport and championing trust through thorough understanding of their business and consistent delivery
• Develop and maintain rapport and relationship with senior level clients
• Tap into Horizon Next resources/tools and collaborate with partner and creative agencies to offer clients holistic business solutions
• Maintain trust & partnership across direct team and overall organization, ensuring positive collaboration
• Ensure team is anticipating client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions
• Manage client expectations around timelines and deliverables, adjusting and reprioritizing as needed
• Understand when to elevate situations to executive leadership
• Act at client's most valued partner, serving as a trusted and consistent voice in meetings and providing POVs

Team Management & Supervision - 20%

• Ensure an inclusive environment for team members to be their whole selves & do their best work
• Provide ongoing, real-time, performance feedback to Director/VP, Director to ensure continued team growth
• Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills
• Ensure team members have support needed to achieve development goals
• Active role in conversations around staffing needs
• Promote the work of both junior and senior team members, set a positive team environment

Training & Development - 5%

• Proactively take part in continued learning opportunities internally and externally
• Maintain active knowledge of industry trends, attending relevant industry conferences and events
• Uses this knowledge to influence and innovate for clients & internal teams

Who You Are

A strong writer, presenter and communicator; who can commu