VP, Management Supervisor

Biolumina; New York (NY); On-site; USD 200,000 - 222,000; Full time

Job summary

Biolumina is seeking a Vice President, Management Supervisor in New York, NY. The role focuses on protecting and growing client relationships, leveraging agency resources to serve accounts profitably, and developing the account management staff.

Key areas include client relationship management, staff leadership, analytical thinking, and driving business impact. The VP will lead growth initiatives, manage budgets, and participate in new business activity.

Qualifications

• College degree required in a relevant field.
• Demonstrated excellence in written and oral communication.
• Experience supervising staff and growing accounts is essential.

Responsibilities

• Establish and build strong client relationships as trusted advisor for designated accounts.
• Lead and develop account teams to deliver value and growth for clients and agency.
• Drive revenue growth and profitability across current client base and opportunities.
• Develop annual budgets and staffing plans with clients and agency leadership.
• Provide strategic direction and ensure high-quality, error-free work across accounts.
• Mentor staff and manage performance to foster a high-performing team.

Skills

Excellent written and oral comms

Manage and train staff

Business acumen

Education

College degree, preferably in marketing, advertising, communications or science/medicine

Job description

Agency

Biolumina

Job Function

Account Management and Growth

Job Subfunction

Account

Job Description

Title:Vice President, Management Supervisor

Company/Location:Biolumina/ New York, NY

Department/Discipline:Account

Description

As VP, MS, youare responsible forprotecting and growing the agency’s relationships with its current client base. The VP, MS position requires you to focus and employ the agency’s resources toeffectively and profitably serve existing clientswhile developing the skills and talents of the account management staff. As VP, MS, youimpactthe agency’s financial performance in five ways: 1) client revenue and profitability; 2) incremental growth through existing clients and new business; 3) cost control; 4) staff retention and development;and,5) participation in new business activity.

Primary Job Responsibilities

Client Relationship Management

• Establish and build strong working relationships with designated client contacts
• Maintain each client’s respect and confidence as a trusted advisor and confidant offering an open ear, sound judgment, proven businessacumenand a range of relevant approaches to various issues and opportunities
• Remain in touch with the agency’s “day-to-day” business on behalf of clients – be knowledgeable and conversant in their key issues, competitive situation, industrytrendsand the projects assigned to the agency as well as other communication partners
• Demonstrate confidence,authorityand level-headed decision-making to the client as the agency’s leadership voice on assigned accounts
• Effectively and confidently balance the dual expectations and business goals of the client and agency as well as the expectations of multiple clients and agency teams
• Anticipate and address potential client relationship or revenue issues,advisingagency management in time for the agency to act proactively
• Ensure that all agency workrepresentsthe best we have to offer—strategically sound, arresting creative, and error-free
• Keep abreast of marketing/advertising and brand-specific trendsin order tooffer added- value to the client/creative product

Staff Leadership and Support

• Outline expectations of, and communicate effectively with, agency staff assigned to these accounts
• Effectively assign,delegateandmonitorthe work of the agency staff assigned to the accounts you are assigned to oversee, as well as other accounts/projects as assigned
• Provide a model of project/team leadership—prepared and pro-active,thoroughandaccurate, fair and balanced, a willingness to do whatever isrequired
• Establish rapport and trust with a range of staff members assigned to your account(s) – recognizing the strengths and weaknesses of individual staff members; acknowledging the expectations of, and on, others; committing to recognize and work to minimize knowledge gaps; and being willing to consider multiple points-of-view
• Demonstrate a willingness and ability to lead the positive, spirited debate of ideas and points-of-viewin order topush “your team” and the agency at large to deliver a continuously improving product
• Demonstrate the value of, and encourage your staff’s desire for, continuing to learn
• Create a working environment that encourages and supports a positive mindset about the work as well as the client and agency staff that is involved
• Respond to pressures of work volume and time requirements in a way that is consistent,appropriateand positive for both you and the agency long-term
• Communicate effectively and proactively with department headsregardingperformance issues and opportunities for improvement
• Encourage, anddemonstrate, unity behind team and agency decision-making
• By example and direct instruction, teach staff members to make clear,balancedand effective decisions
• Mentor and develop your staff to motivate them and help them to grow and excel in their roles

Analytical and Planning Abilities

• Display, and serve as a model of, marketing curiosity and the willingness to push your own thinking and the agency’s work in new directions
• Lead the efforts to develop and articulate key points-of-view – internally and externally –relativeto strategic/creative alternatives, clientindustriesand issues
• Demonstrate the capacity, and lead the agency’s efforts, toidentifykey elements of an issue, problem or data set and be able to articulate a wide range of client and agency opportunities and implications
• Make decisions that reflect “layers” of thought – enthusiasm, insight, caution, discretion – and a prudent balance of client and agency goals

Business Impact

• Work with client toestablishannual budget and staffing plan to best meet the needs of the client and the agency’s revenue and profitability
• Proactively initiate discussion, and address anyanticipatedvariance from, annual agency revenue goals
• Identifyand capitalize on specific opportunities for growth within existing client organizations
• Be a steward of our clients’ and the agency’s money – avoiding unnecessary expenditures, acting to minimize errors, and negotiating required costs
• Monitor staff development and satisfaction to ensure retention of key staff members
• Lead orparticipatein business development efforts
• Monitor/manage overall financial health of the account including ensuringtimelycompletion of timesheets and efficient use of resources.

Additional Responsibilities

• Communicate effectively and professionally both internally and externally
• Demonstrate good problem-solving and interpersonal skills
• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
• Remain calm despite high pressure situations
• Project a professional, positive attitude toward peers and clients within the department and the agency
• Foster a positive team atmospheredemonstratingrespect for all regardless of title or level
• Foster senior level partnerships with creative/account colleagues
• Act as a positive role model for agency at client and industry events
• In person client travel isrequired

Management Responsibilities

• Assign work to ensure project deadlines are met
• Provide constructive and direct ongoing feedback to direct reports
• Evaluate performance of direct reports and complete and deliver performance reviews
• Help managers on team(s) to manage, mentor, and resolve staff issues including performance, personalpresentationand internal interactions
• Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts
• Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures,

Senior Vice President Responsibilities

• Act as an advocate ofBiolumina; make decisions with the Agency’s and employees’ best interest in mind
• Uphold the Company Values in all decisions and interactions.
• Provide leadership within his/her department as well as across the Agency
• Proactively provide suggestions thatimpactagency policy and operations and enhance the overall work environment
• Identify, recruit, train and develop talent
• Motivate direct reports, and act as a mentor to all within

Qualifications:

• College degree, preferably in marketing, advertising,communicationsor science/medicine
• 8 - 9 years Agency or comparable outside experience
• 4 years of supervisory experience
• Excellent written and oral communication skills
• Well-developed knowledge of business practices/vendor relations
• Ability to manage and train staff
• Successful history of growing brands andpossibly launchingbrands
• Understanding of therapeutic categories/disease states

Biolumina’ s Values

Open Mind

Always ask why—of your teammates, your clients, and yourself. Anddon’tstop there—keep asking questions

Be respectful of others’ ideas, opinions, and diverse backgrounds

Be flexible and adaptive to new ways of doing things

Brave Heart

Speak your mind…and your heart

Courageously step forward to try something new and help others to do the same

Be brave enough to defend your opinions—and brave enough to change them

Ready Hands

Be proactive and push things forward

Reach out to offer help and raise your hand to ask for help

Go out of your way to show gratitude

The range belowrepresentsthe low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health company in the United States. Salaries will vary based onvarious factorsincluding but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just onecomponentof our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

$200,000 - $222,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

The range belowrepresentsthe low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health company in the United States. Salaries will vary based onvarious factorsincluding but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just onecomponentof our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

$200,000 - $222,000