VP, Group Account Supervisor

Biolumina; New York (NY); On-site; USD 117,000 - 192,000; Full time

Job summary

Biolumina in New York is seeking a Vice President, Group Account Supervisor to lead multi-level brand strategy, client relations, and agency product teams across major accounts. You will guide strategic planning, ensure superior client service, and drive growth in existing and new client relationships.

The role demands 7–8 years of agency experience, strong leadership, and the ability to manage high-stakes partnerships while advancing Biolumina’s strategic objectives and values.

Qualifications

• College degree in marketing/advertising/communications or science/medicine.
• 7–8 years agency or comparable experience.
• 3 years of supervisory experience.
• Excellent written and oral communication skills.
• Maturity for senior-level client contact and staff training.
• Understanding of therapeutic categories/disease states.

Responsibilities

• Demonstrate Big Picture thinking and strategic contributions to brand success.
• Lead strategic and tactical planning processes and pitches.
• Grow business within current accounts and new opportunities.
• Maintain client relationships and uphold agency quality standards.
• Assign work, monitor workload and provide direct feedback.

Skills

Excellent written and oral沟

NPP and Omnichannel experience

Senior-level client contact

Staff training and mentoring

Therapeutic categories knowledge

Education

College degree, preferably in marketing/advertising/communications or science/medicine

Job description

Vice President, Group Account Supervisor

Agency: Biolumina

Job Function

Account Management and Growth

Job Subfunction

Account Management

Company/Location

Biolumina / New York, NY

Department/Discipline

Group Account

Description

The VP, Group Account Supervisor will operate on multiple levels, both internally and externally, to strategically manage the brand, product, agency product team and especially external client relations.

General Responsibilities

• Demonstrate "Big Picture" thinking view of Brand and business and provide strategic contributions to success of Brand
• Aid in the construction of a marketing plan and contribute to a successful pitch
• Lead strategic and tactical planning process
• Aggressively monitor and understand the competitive landscape, both strategic and creative
• Seek opportunities to showcase agency work among current and prospective clients
• Seek opportunities to grow business within current accounts and into new accounts connected with that client.
• Manage expectations of both the agency staff and client to ensure a positive, productive atmosphere
• Demonstrate ability to adapt to various client corporate
• Keep senior management briefed on account activities
• Continue to refine skills in strategy and the business planning process
• Demonstrate comprehensive understanding of client's business and actively seek opportunities for further account development
• Determine adequate distribution of creative manpower according to brand projects and their urgencies
• Demonstrate mastery of scientific category and competitive data

Financial Responsibilities

• Demonstrate the fiscal acumen to lead a profitable account
• Aggressively monitor fee performance to encourage/ensure
• Demonstrate ability to determine and negotiate budget needs, produce accurate and timely fee reconciliations, and provide input to development of the fee

Client Service Responsibilities

• Vigilantly seek to optimize both Agency services and internal resources
• Keep abreast of marketing/advertising and brand-specific trends in order to offer added-value to the client/creative product
• Articulate agency POV without being afraid to take a stand
• Strategically problem solve for discrepancies between client and agency
• Establish credibility with clients at all levels and embody service-oriented attitude
• Become trusted and integral strategic advisor to the client team
• Uphold Agency quality standards in servicing the Client
• Ensure that all Agency work represents the best we have to offer -- strategically sound, arresting creative, and error-free

Additional Responsibilities

• Communicate effectively and professionally both internally and externally
• Demonstrate good problem-solving and interpersonal skills
• Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately
• Remain calm despite high pressure situations
• Project a professional, positive attitude toward peers and clients within the department and the agency
• Maintain accurate time sheets
• Foster a positive team atmosphere demonstrating respect for peers and supervisors
• Assist other members of department/team as needed when workload allows
• Foster senior level partnerships with creative/account colleagues
• Act as a positive role model for agency at client and industry events

Management Responsibilities

• Assign work to assure project deadlines are met
• Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized
• Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers
• Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs
• Provide constructive and direct ongoing feedback to direct reports
• Evaluate performance of direct reports and complete and deliver performance reviews
• Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions
• Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts
• Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head
• Provide ongoing guidance to all team members and be available to them as a resource for account/agency/departmental policies, procedures

Vice President Responsibilities

• Provide leadership within his/her department as well as across the agency
• Proactively provide suggestions that impact agency policy and operations.
• Demonstrate support of the Agency’s goals and
• Present a professional and positive image of Biolumina both internally and externally.
• Identify, recruit, train and develop talent
• Motivate direct reports, and act as a mentor to all within Agency
• Understand when it’s appropriate to make decisions independently and when to escape issues/decisions to manager
• Uphold the Company Values in all decisions and interactions
• Act as an advocate of Biolumina; make decisions with the Agency’s and employees’ best interest in mind.

Qualifications

• College degree, preferably in marketing, advertising, communications or science/medicine
• 7 - 8 years Agency or comparable experience (HCP Agency marketing experience preferred)
• 3 years of supervisory experience
• Excellent written and oral communication skills
• Well-developed knowledge of business practices/vendor relations
• Maturity to handle independent senior-level Client contact
• Ability to manage and train staff
• NPP and Omnichannel experience needed
• Successful history of growing brands and possibly launching brands
• Understanding of therapeutic categories/disease states

Biolumina’s Values

• Open Mind
  Always ask why—of your teammates, your clients, and yourself. And don’t stop there—keep asking questions
  Be respectful of others’ ideas, opinions, and diverse backgrounds
  Be flexible and adaptive to new ways of doing things
• Brave Heart
  Speak your mind…and your heart
  Courageously step forward to try something new and help others to do the same
  Be brave enough to defend your opinions—and brave enough to change them
• Ready Hands
  Be proactive and push things forward
  Reach out to offer help and raise your hand to ask for help
  Go out of your way to show gratitude

$117,000 - $191,500

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

$117,000 - $191,500