VP - Insurance Services Agency Manager

Rabobank; Jonesboro (AR); Hybrid; USD 145,000 - 175,000; Full time

Benefits offered by this job

Hybrid working model

Health benefits

401(k) matching

Paid time off and holidays

Job summary

Rabobank seeks a VP - Insurance Services Agency Manager to steer North America insurance programs, guiding Insurance Managers and Servicing Agents to grow portfolios and improve client outcomes. You’ll drive cross‑functional execution, regulatory compliance, and service quality while partnering with carriers and external providers.

You will lead strategic development, monitor performance, and ensure profitable growth with a focus on client satisfaction and regional expansion in a hybrid work

Qualifications

• Bachelor’s degree.
• 10+ years of relevant experience in insurance, financial services, agribusiness, or a related field.
• Applicable insurance licensing.
• Demonstrated experience leading, coaching, and developing teams.
• Proven ability to drive portfolio growth, client retention, sales execution, and profitable results.
• Strong knowledge of insurance regulatory, licensing, carrier, audit, risk management, and internal controls.
• Experience using Salesforce.com and related reporting tools to monitor performance and data quality.
• Ability to build productive relationships with senior leaders, cross‑functional partners, carriers, brokers, and third‑party service providers.
• Ability to travel regionally up to 25%.
• Legally authorized to work in the United States on a full‑time basis; Rabobank cannot sponsor or take over employment visa.

Responsibilities

• Lead the strategic development of the Insurance Program and deliver established revenue growth objectives.
• Coach, develop, and manage Insurance Managers and Servicing Agents to achieve goals.
• Drive profitable portfolio growth, client retention, cross‑selling, and execution of sales and territory strategies.
• Ensure regulatory, licensing, carrier, audit, risk‑management, and internal policy compliance.
• Monitor sales performance, profitability, pipeline activity, customer engagement, and KPIs.
• Oversee territory planning, resource allocation, service quality, policy administration, and team coordination.
• Manage relationships with carriers, brokers, third‑party administrators, software providers, and external partners.
• Partner with leaders to execute regional growth strategies and priorities.
• Evaluate partner performance, address service concerns, and elevate client outcomes.
• Implement operational improvements that strengthen efficiency, reporting accuracy, and client experience.

Skills

Leadership

Sales Leadership

Team Coaching

Strategic Planning

Regulatory Knowledge

Education

Bachelor’s degree

Tools

Salesforce.com

Job description

Job Title

VP - Insurance Services Agency Manager

Job Description

Lead the future of insurance services by growing profitable portfolios, empowering high-performing teams, and delivering exceptional client outcomes across North America.

Our Shared Future:

You will help shape a stronger, more connected insurance business that pairs disciplined growth with outstanding service. By strengthening relationships across teams, carriers, and partners, you will build sustainable solutions that support our clients, our colleagues, and Rabobank’s long-term success.

You and Your Job

As a VP - Insurance Services Agency Manager you will lead the strategic development and performance of the North America insurance program. You will guide Insurance Managers and Servicing Agents, drive profitable portfolio growth and client retention, and oversee operational execution, regulatory compliance, and service quality.

You will serve as a key insurance subject matter expert and connect business leaders, internal partners, carriers, and third-party providers. Through thoughtful leadership, sound decision-making, and a continuous-improvement mindset, you will strengthen market opportunities, reporting accuracy, client experience, and team performance in alignment with Rural and Rabobank objectives.

Job Responsibilities

• Lead the strategic development of the Insurance Program and deliver established revenue growth objectives.

• Coach, develop, and manage Insurance Managers and Servicing Agents to achieve individual and team goals.

• Drive profitable portfolio growth, client retention, cross‑selling, and execution of sales and territory strategies.

• Ensure compliance with regulatory, licensing, carrier, audit, risk‑management, and internal policy requirements.

• Monitor sales performance, profitability, pipeline activity, customer engagement, and key performance indicators.

• Oversee territory planning, resource allocation, service quality, policy administration, and team coordination.

• Manage relationships with carriers, brokers, third‑party administrators, software providers, and other external partners.

• Partner with business leaders and cross‑functional teams to execute regional growth strategies and priorities.

• Evaluate partner performance, address service concerns, and elevate issues that may affect client outcomes.

• Implement operational improvements that strengthen efficiency, reporting accuracy, client experience, and overall performance.

Manager Responsibilities

As a Rabo NA leader you will have continuous opportunities to further your professional growth and development through traditional learning paths and programs, connection‑points with senior leaders, peer‑to‑peer interactions, stretch opportunities, an alumni program and more. You will have the opportunity to interact with and learn from leaders all over the world.

Your Promise to Us:

To be considered for the VP - Insurance Services Agency Manager, NA role, you must have:

• Bachelor’s degree.

• 10+ years of relevant experience in insurance, financial services, agribusiness, or a related field.

• Applicable insurance licensing.

• Demonstrated experience leading, coaching, and developing teams with varied skill sets.

• Proven ability to drive portfolio growth, client retention, sales execution, and profitable business results.

• Strong knowledge of insurance regulatory, licensing, carrier, audit, risk‑management, and internal control requirements.

• Experience using Salesforce.com and related reporting tools to monitor performance, pipeline activity, and data quality.

• Ability to build productive relationships with senior leaders, cross‑functional partners, carriers, brokers, and third‑party service providers.

• Ability to travel regionally up to 25% of the time.

• Legally authorized to work in the United States on a full‑time basis. Rabobank is unable to sponsor or take over sponsorship of an employment visa for this position.

Our Commitment to you – cultivating your way beyond pay:

Rabobank welcomes employees and applicants from all backgrounds and is committed to fostering an inclusive environment that leverages the diverse strengths of our workforce. This enables us to exceed the expectations of our clients and customers while ensuring a healthy and safe environment for our staff.

We believe your well‑being extends far beyond just a paycheck and should encompass your health, happiness, and satisfaction. To meet these needs, Rabobank offers a flexible hybrid working model and continually evaluates and enhances our benefit offerings to ensure they are comprehensive, competitive, and provide you with the options and flexibility you need.

Our employee benefits are focused on four main components:

• Physical Well-Being includes our commitment to your Health and Wellness. Medical, Dental and Vision plan coverages are effective on your date of hire. Rabo offers multiple plan options and a full network of providers to best meet your needs.

• Financial Well-Being provides for your Retirement + Savings + Security. We love seeing your retirement plan balance grow just as much as you do! That’s why you can start participating in the 401(k) plan on your date of hire. Plus we match 50% of the first 6% you contribute to your 401(k) plan for US Employees. Rabo also contributes an additional 3% of your eligible pay in Safe Harbor contribution and up to 3% in annual Discretionary Profit Sharing contributions.

• Emotional Well-Being ensures your Work + Life balance. We offer a generous paid time off program to full‑time employees: up to 20 days of vacation time, 5 days of additional time off plus 7 sick days and 11 US holidays annually (based on hire date during the calendar year). In addition, Growing a Better World Together requires wanting the best for our employees and their families and our communities. To do that, we offer both the time and financial support to give back to the community through our Dollars for Doers, Helping Hands and Gift Matching programs. (All paid time off is subject to company accrual and carryover policies.)

• Workforce Well-Being supports a hybrid working model that offers the flexibility to split your time between home and the office—typically 2 days remote and the remaining days onsite—promoting both productivity and personal well‑being.

Our Organization:

Rabobank Group is a global financial services leader providing wholesale and retail banking, leasing, and real estate services in more than 37 countries worldwide. Founded over a century ago, Rabobank today is one of the world’s largest banks with over $678 billion in assets.

In North America, Rabobank is a premier corporate and investment bank to the food, agribusiness, commodities and energy industries in the United States, Mexico, and Canada. Rabo AgriFinance, a subsidiary of Rabobank, is a leading financial services provider for farmers, ranchers and agribusinesses in the United States and Canada. Together, we provide sector expertise, strategic counsel and tailored financial solutions to clients across the entire value chain. Visit www.RabobankNA.com

Salary Expectations:

Target Hiring Range: $145,000 - $175,000 USD

This position is subject to the terms of Rabobank’s compensation plans and policies. It is anticipated that the position will pay within the target hiring range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, all full‑time regular positions include all other benefits provided to Rabobank employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

Rabobank provides equal opportunity in employment to all employees and applicants and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, alienage or citizenship status, age, sex, sexual orientation, gender identity gender expression, marital status, genetic information, medical condition, physical or mental disability, pregnancy, childbirth or related medical condition, military service or veteran status, victims of domestic violence, or any other basis protected by applicable law. Rabobank also prohibits harassment of any individuals on any of the bases listed above.

At Rabobank, we strive to grow a better world together. In order to achieve that, we have to have the right people in the right jobs. Are you ready to join our team?

This job posting has no fixed application deadline. We will accept resumes until a qualified applicant pool is identified.

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