VP, Infrastructure & SDLC

Trustly; San Francisco (CA); On-site; USD 260,000 - 360,000; Full time

Benefits offered by this job

Flexible paid time off

Comprehensive medical, dental, vision,

FSA & HSA plans

Home office set-up allowance

Internet stipend

401k match

Gender-neutral parental leave

Job summary

Trustly is seeking a VP of SDLC & Infrastructure to own the software development lifecycle, developer platform, and cloud infrastructure in an AI-native world. You’ll lead a team of SDLC specialists and engineers, setting the vision for productivity, reliability, and modernization across the organization.

You’ll drive cost optimization, implement AI-assisted coding and deployment practices, and build a high-performance engineering culture with strong cross-functional collaboration.

Qualifications

• 15+ years of engineering experience with at least 5 years leading infrastructure, platform, or DevOps teams in a high-scale cloud environment.
• Deep AWS expertise with cost levers for a complex, high-throughput financial services platform.
• Strong perspective on AI-optimized development practices with AI-assisted tooling and deployment.
• Experienced incident commander with proven MTTR improvements and reliability outcomes.
• Developer experience advocate focusing on enabling faster, more confident shipping across teams.
• Strong cross-functional leadership across Product, Security, and Engineering.

Responsibilities

• Own Trustly's AWS infrastructure strategy—drive cost optimization, architectural best practices, reliability, and scalability across a globally distributed payment system.
• Define and lead AI-optimized SDLC—embed AI-assisted coding, testing, and deployment into the lifecycle to boost velocity and quality.
• Own incident management—build a mature, blameless culture with clear escalation paths and post-mortems.
• Build and lead the team for developer tooling, CI/CD infrastructure, and internal platforms to improve developer experience and reduce frustration.
• Drive infrastructure cost management and cloud optimization with FinOps practices.
• Collaborate with engineering leadership to enforce standards, security practices, and architectural guardrails.

Skills

Engineering leadership

AWS expertise

AI-optimized development

Incident response leadership

Developer experience advocate

Cross-functional leadership

Tools

CI/CD tooling

AWS

Job description

WHO WE ARE

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

ABOUT THE INFRA & SDLC TEAM

Trustly's SDLC & Infrastructure team shapes how every engineer at Trustly builds and ships software. The team owns the software development lifecycle globally — developer tooling, CI/CD, and incident management — and is leading Trustly's transformation toward an AI-optimized, developer-first engineering organization. The team also manages and optimizes the AWS infrastructure that everything runs on. As Trustly scales its engineering capacity and embraces AI-native ways of building, this team plays a pivotal role in making every engineer at Trustly faster and more effective.

ABOUT THE ROLE

As VP of SDLC & Infrastructure, you will own how Trustly builds and ships software in an AI-native world — the software development lifecycle, developer platform, and the cloud infrastructure beneath them — with a mandate to modernize, optimize, and AI-enable each. You'll lead a team of SDLC specialists, platform engineers, and infrastructure engineers, and you'll set the vision for developer productivity across the organization. This role is for an engineering leader who thinks deeply about how software gets built, operational excellence, and the future of software development.

WHAT YOU'LL DO

• Own Trustly's AWS infrastructure strategy — driving cost optimization, architectural best practices, reliability, and scalability across a complex, globally distributed payment system.
• Define and lead Trustly's AI-optimized SDLC — embedding AI-assisted coding, testing, code review, and deployment practices into the development lifecycle to increase engineering velocity and quality.
• Own Trustly's incident management process — building a mature, blameless incident culture with clear escalation paths, effective runbooks, and rigorous post-mortem practices.
• Build and lead the team responsible for developer tooling, CI/CD infrastructure, and internal platforms — creating a developer experience that makes Trustly engineers faster and less frustrated.
• Drive infrastructure cost management and cloud optimization — establishing FinOps practices and ensuring Trustly's AWS spend is efficient and accountable.
• Partner with Engineering leadership across teams to establish and enforce infrastructure standards, security practices, and architectural guardrails.

WHO YOU ARE

• 15+ years of engineering experience, with at least 5 years leading infrastructure, platform, or DevOps teams in a high-scale cloud environment.
• Deep AWS expertise — you understand the services, architecture patterns, and cost levers that matter for a complex, high-throughput financial services platform.
• Strong perspective on AI-optimized development practices — you've already experimented with or implemented AI-assisted coding, testing, and deployment tooling and can articulate a clear vision for where this goes next.
• Experienced incident commander — you've built incident response programs, led high-severity incident response in production, and driven meaningful improvements in MTTR and system reliability.
• Developer experience advocate — you measure success by how fast and confidently engineers can ship, and you build the tools and processes that enable that.
• Strong cross-functional leader — able to work across Product, Security, and Engineering to drive adoption of standards and practices without being a bottleneck.

OUR COMMITMENT TO YOU

Trustly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

Applications for this role are accepted on an ongoing basis.

SALARY RANGES IN US-BASED ROLE POSTING

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Recruiters can share more information with applicants about the specific salary range for preferred locations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only and do not include other perks and benefits.

WHAT WE OFFER

At Trustly, you’ll have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we’re shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You'll be challenged and empowered to grow, making a real impact every step of the way.

Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.

We Offer Innovative Perks And Benefits Packages That Include

• Flexible paid time off & generous PTO accrual plans
• Comprehensive medical, dental, vision, and other insurances
• FSA & HSA plans for medical and dependent care
• Home office set-up allowance
• Internet stipend
• Retirement plan match for 401k and RRSP
• Gender-neutral paid parental leave, and more!

(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply for temporary positions.)

At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work. All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.