Lead Product Manager

Trustly; San Francisco (CA); Hybrid; USD 130,000 - 190,000; Full time

Benefits offered by this job

Flexible PTO

Medical insurance

Dental insurance

Home office allowance

Internet stipend

401k match

Parental leave

Job summary

Trustly in San Francisco is seeking a results-driven Product Manager to own the roadmap for our global open banking connectivity platform. You will work with engineering, data, sales, and partners to expand coverage and improve data retrieval performance.

Ideal candidates have SaaS/payments experience, strong technical acumen, and a data-driven approach. The role requires collaboration across cross-border teams, with a hybrid in-office schedule in San Francisco.

Qualifications

• Experience as a product manager in SaaS, payments, or related industries.
• Strong technical acumen and familiarity with API and quality metrics.
• Ability to drive decisions using data and cost/benefit analysis.

Responsibilities

• Own product roadmap and requirements for expanding open banking connectivity.
• Lead planning, discovery/scoping, and prioritization of features.
• Drive enterprise-grade quality of bank connectors via metrics and dashboards.
• Own product and business requirements for initiatives.
• Drive end-to-end integrations with platform partners and vendors.
• Provide product support to engineering in testing and QA.
• Collaborate with Engineering, Data, Sales, CS, Banking Relations, Finance, Operations and other Product teams.
• Enhance breadth and depth of bank coverage and data retrieval performance.

Skills

Product management

SaaS & payments

API familiarity

Agile methodologies

Data-driven decisions

AI in product

Education

Bachelor's degree in technology

Tools

Jira

Job description

Who We Are

At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays.

About the role

Trustly is seeking a results-oriented, metrics-driven product manager to own the roadmap for Trustly's global network of financial institutions. You will be optimizing and expanding the best-in-class online banking connectivity platform that powers Trustly's entire payment and data portfolio. You will be reporting to our Head of FIC office and work with a variety of Trustly products, engineering and business teams, as well as external banking partners.

What you'll do:

• Own product roadmap and requirements for expanding Trustly's open banking connectivity and enhancing existing platform coverage.
• Lead the planning, discovery/scoping, and prioritization of product features to achieve our product vision.
• Drive enterprise-grade quality of the financial institution connectors through laser focus on key metrics, OKRs, dashboards and alerts.
• Own product and business requirements for product initiatives.
• Drive the end-to-end integrations with platform partners and third-party solution providers, including understanding technical discovery, definition, development, testing and migration.
• Provide product support to engineering in testing and QA.
• Work closely with Engineering, Data, Sales, Customer Success, Banking Relations, Finance, Operations, and other Product teams to identify business opportunities and expand capabilities.
• Continuously work with Engineering and cross-functional partners to enhance breadth and depth of bank coverage and data retrieval performance.

Who you are:

• Experience as a product manager within the SaaS, PaaS, or payments industries.
• Bachelor's degree, preferably in a technology field; Master's degree a plus.
• Strong technical acumen and familiarity with API and quality metrics.
• Ability to work with ambiguity and drive product decisions through data and cost/benefit analysis.
• Excellent communication at both business and technical levels.
• Excellent ability to influence and work with cross-functional, cross-border teams in the U.S. and Brazil.
• Result-oriented leader, self-starter, creative problem solver, with the ability to follow through on projects.
• Ability to multitask and prioritize among different initiatives.
• Experience working with Agile methodologies and tools such as Jira.
• Experience applying AI in product development, including agentic workflows/tools.
• Experience with data products and data quality, including defining metrics and monitoring for data accuracy and reliability.

LOCATION & WORKPLACE

This is a hybrid role based in our San Francisco hub. We look for team members to be in the office Tuesday through Thursday.

SALARY RANGES IN US-BASED ROLE POSTING

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only and do not include other perks and benefits.

What We Offer

At Trustly, you'll have the chance to solve meaningful challenges alongside some of the brightest minds in FinTech. Together, we're shaping the future of payments in an environment that celebrates curiosity, collaboration, and innovation. You'll be challenged and empowered to grow, making a real impact every step of the way. Our team is as diverse as the global footprint we serve, with colleagues across Silicon Valley, the U.S., Canada, Brazil, Europe, and beyond. At Trustly, we foster a workplace where everyone feels they belong—a place where teamwork thrives, ideas flourish, and we never forget to have fun along the way.

We Offer Innovative Perks And Benefits Packages That Include:

• Flexible paid time off & generous PTO accrual plans
• Comprehensive medical, dental, vision, and other insurances
• FSA & HSA plans for medical and dependent care
• Home office set-up allowance
• Internet stipend
• Retirement plan match for 401k and RRSP
• Gender-neutral paid parental leave, and more!

(The benefits and total compensation packages outlined above are for full-time employees; some exclusions apply to temporary positions.)

OUR COMMITMENT TO YOU

Trustly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].