VP, Import Operations & Customs Brokerage

Fracht Group; Village of Lynbrook (NY); Hybrid; USD 180,000 - 300,000; Full time

Job summary

Fracht Group, via Omnitrans, seeks a Vice President of Import Operations & Customs Brokerage in Lynbrook, NY. This role leads air and ocean imports, ensures CBP compliance, and drives strategic direction and profitability for the organization.

The VP will lead and develop the teams, advance operational efficiencies, support business development, and guide HTS classification and valuation matters while maintaining a high-performing work environment.

Qualifications

• Active U.S. Customs Broker License is required.
• 10+ years of progressive experience in Customs Brokerage and related fields.
• Minimum 5 years of supervisory or senior leadership experience.
• Strong knowledge of CBP regulations, HTS classification, valuation, and entry processes.
• Proven leadership of operational teams and profitability improvements.
• Strong commercial acumen to support business development and customer relations.
• Bachelor’s degree or equivalent combination of education and experience.

Responsibilities

• Provide leadership and strategic direction for Import Operations and Customs Brokerage (air and ocean imports).
• Ensure CBP compliance and adherence to applicable laws and company policies.
• Lead, develop, and support the Import Operations and Customs Brokerage teams; manage performance.
• Stay current with CBP changes and guidance on import requirements and trade programs.
• Evaluate staffing, workflows, and technology to improve efficiency, service quality, and profitability.
• Develop SOPs, internal controls, metrics, and conduct periodic reviews and audits.
• Provide senior guidance on HTS classification, valuation, and complex import matters.
• Partner with Sales and leadership to support business development and growth.
• Collaborate with domestic and international offices to coordinate import solutions.

Skills

Leadership

Strategic direction

Regulatory knowledge

Team development

Communication

Business development

Education

Bachelor's degree

Job description

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VP, Import Operations & Customs Brokerage

Full Time Lynbrook, NY, US

Position Overview

Omnitrans, part of the Fracht Group, is seeking aVP, Import Operations & Customs Brokerage is responsible for the overall leadership, performance, and strategic direction of the Company’s import logistics and Customs Brokerage operations, including air and ocean imports. This position ensures operational excellence and compliance with U.S. Customs and Border Protection (CBP) requirements and other applicable laws and regulations.

The Vice President will lead and develop the team, drive operational efficiencies and profitability, contribute to business development, and provide guidance on import and Customs Brokerage matters while maintaining a positive, high-performing work environment.

Duties & Responsibilities

• Provide overall leadership and strategic direction for the Company’s Import Operations and Customs Brokerage functions, including air and ocean imports.
• Ensure Customs Brokerage activities comply with CBP requirements, applicable laws and regulations, Company policies, and established procedures.
• Lead, develop, and support the Import Operations and Customs Brokerage teams, including performance management, employee development, and maintaining a positive and accountable work environment.
• Stay current with changes in CBP requirements, import laws, trade programs, and other regulatory developments and provide appropriate guidance to employees, customers, and leadership.
• Evaluate staffing, workflows, procedures, technology, and operational practices to improve efficiency, service quality, scalability, and profitability.
• Develop and maintain appropriate SOPs, internal controls, performance metrics, and compliance practices, including periodic reviews and audits of Customs Brokerage activities.
• Provide senior-level guidance on HTS classification, valuation, import requirements, restrictions, and other complex Customs Brokerage matters.
• Partner with Sales and leadership to support business development, customer retention, and growth of the Import and Customs Brokerage business.
• Collaborate with domestic and international offices to provide coordinated import logistics and Customs Brokerage solutions.
• Communicate with CBP and other government agencies on behalf of the Company and its customers, as appropriate.
• Perform other duties and strategic initiatives as assigned.

Education & Experience

• Active U.S. Customs Broker License required.
• 10+ years of progressive experience in Customs Brokerage, international freight forwarding, import logistics, or a related field preferred.
• Minimum of 5 years of supervisory or senior leadership experience in Customs Brokerage and air/ocean import logistics operations.
• Strong knowledge of CBP regulations, HTS classification, valuation, entry processes, and other regulatory requirements applicable to U.S. imports.
• Demonstrated experience leading operational teams and improving operational efficiency and profitability.
• Strong commercial acumen with the ability to support business development and customer relationships.
• Excellent written and verbal communication skills.
• Bachelor’s degree preferred or equivalent combination of education and relevant industry experience.

Corporate Customs Broker License

• Maintain an active U.S. Customs Broker License and, if designated by the Company, serve as the qualifying licensed individual for the Company’s corporate Customs Broker license in accordance with applicable CBP requirements.

Diversity and Inclusion

We believe in creating an inclusive environment where everyone feels empowered and supported. We encourage individuals of all backgrounds, identities, and abilities to apply. We are committed to diversity and are proud to be an equal opportunity employer.