VP, Global Services

Soteria Reinsurance Ltd.; Durham (NC); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Fidelity is seeking a VP of Global Services in Durham, NC to lead payroll, immigration, relocation, and international assignment programs. The role drives strategy, governance, and operational excellence while ensuring a seamless employee experience across borders.

The leader will manage distributed teams, partner with HR, Finance, Legal, Tax, and external providers, and maintain audit-ready controls. Onsite work model is in effect as Fidelity expands its global services footprint.

Qualifications

• Extensive experience leading global payroll, mobility, immigration, relocation, or shared services operations.
• Experience managing geographically distributed teams and developing leaders and individual contributors.
• Knowledge of global payroll compliance, international mobility, immigration, tax, and employment regulations.
• Experience leading operational transformation, process automation, and service delivery improvement initiatives.
• Strong vendor management experience, including oversight of payroll, relocation, immigration, and tax service providers.
• Ability to build partnerships and influence stakeholders across HR, Finance, Legal, Tax, and business leadership teams.
• Strong communication, problem-solving, and organizational leadership capabilities.
• Ability to drive controls and operational excellence, maintaining an audit-ready posture.
• Flexibility to work a non-traditional workday in order to support teams around the globe.

Responsibilities

• Lead global payroll, immigration, relocation, and international assignment programs.
• Drive strategy, governance, compliance, and operational excellence across regions.
• Collaborate with HR, Finance, Legal, Tax, and external partners to enable mobility and growth.
• Oversee vendor relationships and service delivery to ensure consistency and quality.
• Build scalable programs while balancing global standardization with local compliance.

Skills

Global payroll

Mobility programs

Immigration compliance

Vendor management

Cross-functional collaboration

Process improvement

Leadership development

Audit readiness

Global strategy

Audit & controls

Job description

## VP, Global ServicesApply: 100 New Millennium Way, Bldg 2, Durham NC: Full time: Posted Today: 2135221## ## Job Description:**VP, Global Services: Payroll, Immigration, Relocation, and Assignments** Note: Fidelity will not provide immigration sponsorship for this position. **The Role**The Global Services Leader is responsible for leading global payroll, immigration, relocation, and international assignment programs that support a diverse global workforce. This role drives strategy, governance, compliance, and operational excellence while delivering seamless employee experience across multiple countries. Working closely with Human Resources, Finance, Legal, Tax, Talent Acquisition, and external partners, the leader creates scalable and efficient programs that support business growth and workforce mobility. Success requires balancing global consistency with local compliance, while continuously improving processes, technology, and service delivery. **The Expertise and Skills You Bring*** Extensive experience leading global payroll, mobility, immigration, relocation, or shared services operations.* Experience managing geographically distributed teams and developing leaders and individual contributors.* Knowledge of global payroll compliance, international mobility, immigration, tax, and employment regulations.* Experience leading operational transformation, process automation, and service delivery improvement initiatives.* Strong vendor management experience, including oversight of payroll, relocation, immigration, and tax service providers.* Ability to build partnerships and influence stakeholders across Human Resources, Finance, Legal, Tax, and business leadership teams.* Strong communication, problem-solving, and organizational leadership capabilities.* Ability to drive controls and operational excellence, maintaining an audit-ready posture.* Flexibility to work a non-traditional workday in order to support teams around the globe. **The Team**The Global Services team operates within Human Resources Shared Services and delivers centralized, scalable solutions that support payroll processing, immigration services, relocations, and international assignments. We partner closely with leaders and stakeholders across Human Resources, Finance, Legal, Tax, Talent Acquisition, and external service providers to ensure compliant and effective solutions for employees around the world. Our team plays a critical role in enabling business growth, supporting talent movement across borders, and delivering a world-class employee experience.Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.## ## Certifications:## ## Category:## Human ResourcesPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.