VP, Global Renewals & Revenue Growth

Quest Software Canada Inc; North Carolina; Vor Ort; USD 200.000 - 320.000; Vollzeit

Zusammenfassung

Quest Software Canada Inc. is seeking a visionary Vice President, Global Renewals to architect and scale our worldwide renewal organization.

You will own global retention strategy, renewal operations, forecasting, and commercial renewal performance to maximize GRR and minimize churn. Reporting to the Chief Customer Officer, this executive will partner with Sales, Customer Success, Finance, Pricing and Legal to create customer-centric renewal programs, drive renewals at scale, and lead a

Qualifikationen

• 20+ years of experience in Renewals, Customer Success, Sales, Revenue Operations, Account Management, or related commercial leadership within a B2B SaaS, enterprise software, or technology organisation.
• Significant experience leading large, global teams through multiple layers of leadership.
• Demonstrated success owning and delivering against retention, renewal, churn, and revenue growth metrics at scale.
• Proven track record of leading complex, cross-functional business initiatives involving Sales, Customer Success, Finance, Pricing, Product, and Operations teams.
• Extensive experience managing forecasting processes, operating reviews, and executive business reporting.

Aufgaben

• Develop and execute a comprehensive global renewals strategy focused on reducing customer attrition, improving retention, and driving long-term revenue growth.
• Lead end-to-end renewal motion, ensuring consistent execution, governance, and accountability across regions.
• Own the global renewal forecast and executive reporting cadence with a high degree of accuracy.
• Drive renewal-related pricing optimization, contract expansions, cross-sell, and upsell motions integrated into renewals.

Kenntnisse

Renewals leadership

Forecasting

Cross-functional leadership

Data-driven decisions

Negotiation

Global team leadership

Ausbildung

MBA or advanced business qualification

Tools

CRM

Forecasting software

CLM

Customer success platforms

Jobbeschreibung

Quest Software Canada Inc. is seeking a visionary Vice President, Global Renewals to architect and scale our worldwide renewal organization.

You will own global retention strategy, renewal operations, forecasting, and commercial renewal performance to maximize GRR and minimize churn. Reporting to the Chief Customer Officer, this executive will partner with Sales, Customer Success, Finance, Pricing and Legal to create customer-centric renewal programs, drive renewals at scale, and lead a