VP Global Distribution (Remote)

Hyatt Hotels Corporation; Chicago (IL); Remote; USD 274,000 - 340,000; Full time

Benefits offered by this job

Annual free hotel stays globally

Headspace subscription benefit

Family assistance policy and paid time

Job summary

Hyatt Hotels Corporation seeks a Vice President of Global Distribution to lead Hyatt’s global distribution strategy across owned, third-party, B2B, B2C, loyalty-enabled, and emerging channels. You will partner with Loyalty, Digital Product, Marketing, Revenue Management, Brand, and Technology to maximize World of Hyatt value and direct-booking advantages, across direct and partner ecosystems.

You will oversee a broad portfolio of distribution relationships, drive parity and rate integrity,

Qualifications

• 15+ years in hospitality, travel distribution, or related fields.
• Experience leading global distribution strategy across multiple channels.
• Strong understanding of direct digital, loyalty, and partner distribution channels.

Responsibilities

• Develop and execute Hyatt's global distribution strategy across channels.
• Lead visibility and conversion across hotel-shopping journey including AI-enabled tools.
• Manage B2B/B2C distribution accounts and partnerships including contracts.
• Oversee third-party distribution relationships from planning to renewal.
• Ensure net revenue focus with cost transparency and loyalty economics.
• Drive reporting, analytics, and KPIs for distribution performance.
• Sponsor distribution technology initiatives (CRS, APIs, integrations).
• Support openings, conversions, and brand integrations with distribution planning.

Skills

Leadership

Communication

Project management

Stakeholder management

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree

Advanced degree

Tools

CRS connectivity

APIs & integrations

Metasearch platforms

Job description

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\"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.\"

Hyatt Hotels Corporation seeks an enthusiastic VP Global Distribution to join our Global Revenue Management & Distribution Organization. In this role, you will collaborate closely with the broader Commercial team to shape how guests and customers discover, compare, and book Hyatt across a rapidly evolving distribution ecosystem, from direct digital and loyalty-enabled channels to global partners, metasearch, and AI-assisted travel planning. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Vice President, Global Distribution leads Hyatt’s global distribution strategy and provides enterprise oversight across owned, third-party, B2B, loyalty-enabled, and emerging digital distribution channels. This leader is accountable for profitable demand capture, optimal channel mix, rate integrity, partner governance, distribution technology enablement, and Hyatt’s visibility across the evolving travel discovery and booking ecosystem.

• Develop and execute Hyatt's long-term global distribution strategy to achieve optimal, profitable channel mix across all booking channels, with specific focus on increasing penetration through Hyatt.com, the World of Hyatt app, mobile, direct digital, metasearch, and other owned or loyalty-enabled booking paths.
• Lead Hyatt's strategy for visibility and conversion across the modern hotel-shopping journey, including search, metasearch, maps, OTA storefronts, social discovery, AI-assisted travel planning, conversational search, and emerging AI-enabled booking interfaces.
• Partner closely with Loyalty, Digital Product, Marketing, Revenue Management, Brand, and Technology teams to ensure World of Hyatt member value, exclusive rates, benefits, content, and direct-booking advantages are clearly surfaced and accurately represented across owned and third-party distribution environments.
• Develop and manage the B2B and B2C distribution account portfolio across all segments, including OTAs, GDSs, wholesalers, travel management companies, consortia, metasearch partners, affiliate partners, API-based distributors, and emerging AI-enabled travel platforms; lead new partner development through the lens of incremental demand, total contribution, direct guest relationship, loyalty enrollment, data access, operational complexity, and long-term strategic value.
• Provide oversight and final decision-making for third-party distribution relationships, both retail and wholesale, from contract development through implementation, connectivity, content quality, performance monitoring, compliance, and renewal strategy.
• Maintain enterprise focus on net revenue, total contribution, and customer acquisition cost by increasing transparency into distribution costs, commissions, media spend, loyalty economics, wholesale leakage, payment costs, cancellation behavior, and partner-funded discounts.
• Strengthen Hyatt's global approach to rate integrity, parity, member-rate visibility, wholesale controls, and unauthorized redistribution, while adapting to changing regulatory environments and evolving platform rules across regions.
• Develop, communicate, and operationalize distribution reporting, analytics, automation, and KPIs, including net rate, cost of sale, channel contribution, source-market mix, booking attribution, direct-booking penetration, loyalty contribution, content accuracy, rate integrity, and partner-level performance, so hotels and regional teams can take faster action.
• Act as primary business sponsor for distribution-related technology initiatives, including CRS/connectivity enhancements, third-party intermediary integrations, API strategy, metasearch connectivity, content syndication, machine-readable hotel content, AI/search visibility, rate and inventory controls, and system operationalization of net rates.
• Assist with new openings, conversions, and brand integrations to ensure sound distribution principles are implemented from the start, including channel setup, content readiness, rate integrity, loyalty visibility, wholesale controls, and direct-booking optimization.
• Represent Hyatt externally and monitor the evolving distribution landscape, including industry events, standards bodies, OTA strategy, metasearch economics, AI/search evolution, regulatory changes, data-access rights, privacy expectations, and emerging commercial models that may affect Hyatt's ability to own the guest relationship.
• Lead and set direction for global distribution personnel, including recruiting, coaching, developing, and motivating team members with the capabilities required for a more technical, data-driven, cross-functional, and partner-oriented distribution environment.

Qualifications

Experience Required

• 15+ years of experience in hospitality, travel distribution, revenue management, commercial strategy, digital commerce, or other equivalent business function.
• Extensive knowledge of the hotel distribution landscape and how it relates to the hospitality industry, including direct digital, mobile app, OTAs, GDS, wholesale, metasearch, B2B, B2C, API-based connectivity, and emerging AI-assisted discovery and booking channels.
• Demonstrated ability to develop and execute global distribution strategy across third-party, B2B, B2C, web, mobile, app, loyalty-enabled, and partner distribution channels.
• Experience managing complex third-party distribution partner relationships, including contract development, implementation, connectivity, performance monitoring, commercial governance, and renewal strategy.
• Strong commercial and financial acumen, including understanding of channel mix, net revenue, cost of sale, customer acquisition cost, rate integrity, loyalty economics, and hotel profitability.
• Demonstrated ability to translate distribution data, partner performance, and market dynamics into actionable commercial strategies.
• Experience working cross-functionally with Revenue Management, Loyalty, Digital, Marketing, Technology, Legal, Operations, regional teams, and hotel leaders to drive enterprise-wide priorities.
• Excellent communication, influence, project management, and stakeholder alignment skills in a complex global environment.
• Effective people manager and coach with experience leading, recruiting, developing, and motivating high-performing global or cross-functional teams.

Experience Preferred:

• Bachelor's degree in hospitality, business, marketing, technology, analytics, finance, or a related field.
• Advanced degree or professional certifications in hospitality, revenue management, digital commerce, distribution, analytics, or related disciplines.
• Experience supporting new hotel openings, conversions, or brand integrations with distribution planning, channel setup, content readiness, loyalty visibility, and implementation.
• Experience serving as business sponsor for distribution-related technology initiatives, including intermediary connectivity, CRS/channel integrations, API strategy, metasearch, content syndication, rate and inventory controls, and system operationalization of net rates.
• Experience developing or improving reporting, dashboards, and KPIs related to channel contribution, net rate, cost of sale, direct-booking penetration, loyalty contribution, rate integrity, and partner-level performance.
• Experience with loyalty-enabled distribution strategies, including member-rate visibility, direct-booking value proposition, app/web conversion, and guest relationship ownership.
• Familiarity with AI-assisted search, conversational travel planning, metasearch evolution, structured content, and the implications of machine-readable hotel information for distribution visibility.
• Experience managing rate integrity, parity, wholesale controls, unauthorized redistribution, and regional regulatory considerations impacting hotel distribution.
• Experience representing a hospitality or travel company at industry events, panels, trade associations, standards bodies, or partner forums related to distribution, connectivity, commercial technology, or digital travel.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $273,800- $340,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

Grand Hyatt Fukuoka | Fukuoka , Kyushu , JP

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