VP, Fulfillment Strategy & Operations

King Solutions Inc.; Dayton (MN); On-site; USD 160,000 - 230,000; Full time

Job summary

King Solutions is seeking a Vice President of Fulfillment to lead and evolve our fulfillment business in Dayton, Minnesota. This role blends business leadership with product thinking, owning the Fulfillment Product, strategy, and technology roadmap to scale multi-client 3PL operations.

You will oversee operations from receiving through shipping, drive financial and operational performance, and build a high-performing leadership team focused on safety, customer outcomes, and continuous

Qualifications

• 10+ years of progressive fulfillment, distribution, warehousing, or 3PL leadership.
• Strong multi client 3PL experience preferred.
• Demonstrated ownership of significant operational and financial results.
• Experience building or evolving fulfillment capabilities, not simply operating an established model.
• Strong understanding of WMS technology, automation, data, labor management and inventory control.
• Strong financial and analytical mindset.
• Proven ability to build leaders and lead meaningful organizational change.

Responsibilities

• Own the vision, strategy, and roadmap for King's Fulfillment Product.
• Define our service offering, capabilities, supported workflows, customer commitments, and operating standards.
• Understand customer and market needs and translate them into new or improved capabilities.
• Partner with Sales and Client Success to ensure we are selling solutions that are operationally scalable and financially sound.
• Partner with Product & Innovation and IT to prioritize the technology and automation roadmap.
• Build a differentiated fulfillment offering that integrates with King's transportation and broader supply chain capabilities.
• Lead all fulfillment operations including receiving, inventory, replenishment, picking, packing, shipping, returns, and value added services.
• Create standardized, scalable processes that reduce tribal knowledge and operational variation.
• Drive continuous improvement in service, quality, productivity, and capacity.
• Own the financial performance of the fulfillment operation.
• Understand profitability and cost to serve by customer, service, and workflow.
• Establish productivity measures appropriate for a complex, multi client 3PL environment.
• Balance service, quality, productivity, and profitability rather than optimizing any one measure in isolation.
• Develop capacity, labor, and investment plans that support profitable growth.
• Own operational onboarding and scaling of new customers.
• Build and develop a high performing fulfillment leadership team.
• Establish a culture centered on safety, customer focus, continuous improvement, and execution.

Skills

Fulfillment leadership

Operational excellence

Financial acumen

Customer experience

Strategic planning

Tools

WMS technology

Automation

Data analytics

Job description

King Solutions is seeking a Vice President of Fulfillment to lead and evolve our fulfillment business in Dayton, Minnesota. This role blends business leadership with product thinking, owning the Fulfillment Product, strategy, and technology roadmap to scale multi-client 3PL operations.

You will oversee operations from receiving through shipping, drive financial and operational performance, and build a high-performing leadership team focused on safety, customer outcomes, and continuous