VP, Fraud Strategy Manager (Remote)

Lensa; Phoenix (AZ); Remote; USD 158,000 - 198,000; Full time

Job summary

Join a rapidly growing digital bank as the VP of Fraud Strategy, overseeing effective fraud risk management for personal loans. This senior role requires extensive experience, analytical skills, and a commitment to enhancing fraud prevention strategies, contributing to the future of banking with a dynamic team.

Benefits

Competitive portfolio of benefits

Annual discretionary incentive award

Qualifications

• 7+ years experience with Fraud Strategy in unsecured consumer personal loans.
• Proficient with data science tools such as SQL, Python, BigQuery, or SAS.
• Exceptional verbal and written communication skills.

Responsibilities

• Manage fraud infrastructure and strategies for unsecured consumer personal loans.
• Develop data driven fraud risk strategies and controls.
• Ensure compliance with audit requirements.

Skills

Analytical skills

Problem-solving skills

Leadership

Communication

Detail orientation

Education

Bachelor's degree or equivalent

Master's Degree in Finance, Economics, Mathematics, or Computer Science

Tools

SQL

Python

BigQuery

SAS

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, SMBC, is seeking professionals. Apply via Lensa today!

Join our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We’re committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.

The anticipated salary range for this role is between $158,000.00 and $198,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.

Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank’s first anniversary. We don’t plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group’s 400 years of history.

SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.

Summary

We are seeking an experienced professional to manage and evolve fraud infrastructure and strategies for our unsecured consumer personal loan product. As the subject matter expert on unsecured consumer personal loan fraud, you will develop data-driven fraud risk strategies, partner with cross-functional teams, and ensure compliance with audit requirements. Key responsibilities include monitoring fraud loss rates, improving core metrics, exploring new approaches, and managing process improvements to enhance efficiency and effectiveness.

Principal Duties And Responsibilities

• Manage and evolve fraud infrastructure and strategies for unsecured consumer personal loan.
• Serve as subject matter expert on unsecured consumer personal loan fraud for the entire business.
• Develop data driven fraud risk strategies and controls by different type of first- and third-party fraud such as identity theft, synthetic ID, bust out and scams.
• Partner with Engineering, Product, and Operations teams to conceive, design, and monitor fraud strategies to mitigate fraud risk in the most precise manner possible.
• Develop and maintain dashboards to track fraud loss rates by fraud types.
• Develop data driven process to review fraud cases.
• Improve core metrics related to fraud rate, incidents, charged-off dollars and customer experience from vintage to vintage; track and respond when metrics signal improvement opportunities.
• Identify and explore new approaches, data sources/vendors and potential partnerships to support improvements to existing and new programs; implement these tools as needed.\
• Partner with fraud operations team to execute on the fraud risk policy and procedures.
• Ensure compliance with policies and requirements for internal and external auditors for all assigned responsibilities.\
• Manage all process improvements and enhancements within area of responsibility, including evaluation of efficiency and effectiveness, cost-benefit analysis, process mapping, workflow analyses and process re-engineering.
• Prepare and communicate department level reporting regarding volumes, effectiveness and project updates, especially in support of performance and conversion activities.
  
  

Position Specifications

• Bachelor's degree, or equivalent education and related experience.
• 7+ years experience with Fraud Strategy.
• Unsecured consumer personal loan domain knowledge within Fraud Strategy.
• Demonstrated analytical and problem solving skills and ability to make sound and rational decisions with limited supervision.
• Proficient with Data Science tools such as SQL, Python, BigQuery or SAS.
• Exceptional verbal and written communication skills; ability to communicate effectively with senior leaders.
• Ability and willingness to work flexible hours and travel on an as-needed basis.
• Proven leadership and team building skills.
• Master's Degree in a quantitative field such as Finance, Economics, Mathematics, Computer Science or equivalent.
• Highly Analytical.
• Detail orientation but able to still see the ‘forest’.
  
  

EOE STATEMENT

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].

CCPA DISCLOSURE

Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at [phone] to request the information in this Notice in an alternative format.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting

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