VP, Enterprise SaaS Platform & Operations

SAP SE; Herndon (VA); On-site; USD 244,700 - 553,900; Full time

Job summary

SAP NS2 seeks an accomplished executive leader to shape the enterprise SaaS operating model for its secure cloud platform. You will drive platform enablement, SRE, DevOps, and mature operations across AWS, Azure, and Google Cloud, ensuring rapid, reliable software delivery and strong customer experiences.

Lead high-performing teams including SAP BASIS admins, Hana DBAs, and cloud engineers; advance automation, AI-assisted operations, and policy-driven security in a 24x7 environment.

Qualifications

• 15+ years of executive leadership in SaaS/cloud engineering or operations.
• Experience leading DevOps, SRE, Cloud Operations, and Release Engineering.
• Deep expertise with Kubernetes and multi-cloud platforms.
• Experience with CI/CD, GitOps, IaC, observability, and DevSecOps.
• Strong executive communication and organizational leadership skills.
• Experience managing teams in a Managed Cloud Delivery environment with 24x7 operations.
• A strong understanding of SAP BASIS, HANA, Linux/Windows administration, and cloud engineering.
• Proven track record handling customer escalations and delivering excellent service.

Responsibilities

• Define and execute the enterprise SaaS operating model.
• Partner with Engineering leadership to improve DORA metrics and engineering productivity.
• Improve platform reliability, observability, incident management, and resilience.
• Build and mentor technical leadership teams including SAP BASIS administrators, Hana DBAs, Linux/Windows Administrators and Cloud Engineers.
• Drive continuous improvement using automation and AI.
• Communicate operational strategy and business outcomes to executive leadership.
• Directly engage in customer calls, addressing and resolving escalations including P1, P2, and P3 incidents in our 24x7 operational environment.

Skills

Executive leadership

DevOps leadership

Kubernetes

Multi-cloud

CI/CD & IaC

Executive communication

Job description

SAP NS2 seeks an accomplished executive leader to shape the enterprise SaaS operating model for its secure cloud platform. You will drive platform enablement, SRE, DevOps, and mature operations across AWS, Azure, and Google Cloud, ensuring rapid, reliable software delivery and strong customer experiences.

Lead high-performing teams including SAP BASIS admins, Hana DBAs, and cloud engineers; advance automation, AI-assisted operations, and policy-driven security in a 24x7 environment.