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Lensa partners with DirectEmployers to promote this job for BlueCross BlueShield of North Carolina.
Job Description
CuraCor is seeking a dynamic, strategic, and results-driven Vice President of Enterprise Corporate Communications. This leader will be responsible for shaping and executing a comprehensive communications strategy that strengthens CuraCor and Blue Cross NC’s reputation, supports business growth, deepens employee engagement, and protects the organization through proactive risk and crisis management.
The ideal candidate will combine high-level strategic thinking with strong operational leadership, including the use of data, analytics, and AI tools to drive messaging precision and business impact.
Travel Expectations: Minimum once a month travel, approximately 12-15 visits annually to our Durham, NC campus.
What You'll Do
Strategy and Leadership
- Develop and lead a company-wide, integrated communications strategy aligned to business objectives, brand positioning, and growth priorities.
- Serve as a trusted advisor to executive leadership on reputation management, media relations, employee communications, and emerging issues.
- Lead, inspire, and grow a high-performing team across internal and external communications, crisis communications, media relations, and communications analytics.
Internal Communications
- Build a transparent, engaging internal communications ecosystem that informs, aligns, and motivates employees at all levels.
- Oversee executive communications, including messaging, town halls, video communications, and leadership visibility campaigns.
- Foster a unified company culture during times of transformation and growth.
External Communications and Media Relations
- Lead proactive media engagement to enhance visibility of CuraCor and Blue Cross NC’s innovation, thought leadership, and community impact.
- Support corporate storytelling that highlights the company’s role in improving health for all.
- Manage relationships with media outlets, industry influencers, and key stakeholders to enhance visibility and credibility.
Crisis Communications and Risk Management
- Develop and maintain comprehensive crisis communications plans.
- Serve as communications lead in times of crisis, ensuring timely, strategic, and transparent messaging internally and externally.
- Monitor emerging risks and coordinate rapid response strategies.
Data, Analytics, and Artificial Intelligence
- Implement AI-powered tools for media monitoring, sentiment analysis, content creation, and performance measurement.
- Drive a data-first approach to measure communications effectiveness (internal engagement, media impressions, share of voice, sentiment, etc.).
- Translate analytics insights into actionable recommendations to optimize communication efforts.
What You Bring
- 15+ years of progressive experience in corporate communications, including leadership roles; health care or health solutions industry experience strongly preferred.
- Proven success driving business results and brand elevation through strategic communications.
- Expertise in internal communications, external communications, media relations, issues/crisis management, and digital engagement.
- Strong familiarity with communications analytics, media monitoring platforms, and AI-based communication tools (e.g., generative AI for content, AI-powered social listening).
- Exceptional leadership, collaboration, and cross-functional influence skills.
- Outstanding writing, messaging, and storytelling capabilities.
- Bachelor’s degree in Communications, Public Relations, Journalism, or related field (Master’s degree preferred).
What You’ll Get
- The opportunity to work at the cutting edge of health care delivery with a team that’s deeply invested in the community
- Work-life balance, flexibility, and the autonomy to do great work
- Medical, dental, and vision coverage along with numerous health and wellness programs
- Parental leave and support plus adoption and surrogacy assistance
- Career development programs and tuition reimbursement for continued education
- 401k match including an annual company contribution
- Learn more (https://careers.bluecrossnc.com/global/en/benefits)
About Us
It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.
Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.
Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.
Authorization to Work in the United States
We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.
Request Accommodations
Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at HR.Staffing@bcbsnc.com .
Role
For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:
Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming
If you have questions about this posting, please contact support@lensa.com
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