VP, E-Commerce Product

Paysafe; Jacksonville (GA); On-site; USD 250,000 - 450,000; Full time

Job summary

Paysafe is seeking a visionary VP Product, E-Commerce to define the long-term strategy and drive growth for the Merchant Solutions portfolio. You will lead a global product organization, collaborate with Engineering, Commercial, Finance, and Risk, and commercialize innovative payment solutions across digital and in-person channels.

You will own roadmap delivery, partner on pricing, packaging and GTM strategies, and push for platform simplification to accelerate speed to market and improve

Qualifications

• 15+ years of product leadership experience in payments, fintech, or financial services.
• Proven executive experience leading global product organizations and complex portfolios.
• Demonstrated success owning revenue, P&L, and capital investment decisions.
• Deep expertise in merchant acquiring, payment acceptance, digital commerce, and payment tech.

Responsibilities

• Define and execute the multi-year global strategy and roadmap for the Merchant Solutions portfolio.
• Own portfolio revenue growth, profitability, customer adoption, and market competitiveness.
• Lead development and lifecycle management of Merchant Solutions products and platform modernization.
• Strengthen integrations with Paysafe Consumer businesses and establish strategic partnerships.
• Build and lead a high-performing global product organization and drive execution excellence.
• Represent Product with executives, customers, and external partners.

Skills

Product leadership

Executive leadership

Stakeholder management

Commercial acumen

Leadership communications

Job description

Job Description

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, online trading, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Further information is available at www.paysafe.com.

Position Overview

The VP Product, E-Commerce is responsible for the strategy, performance, and growth of Paysafe's Merchant Solutions portfolio. This executive will define the long-term vision, investment priorities, and commercial strategy for products that enable merchants to accept payments, optimize performance, and grow their businesses across digital and in-person channels. As a member of the Product Management Team, the VP is accountable for delivering customer value, accelerating revenue growth, improving profitability, and modernizing the Merchant Solutions platform. Working closely with Engineering, Commercial, Finance, Operations, Risk, and regional leaders, this role ensures product investments deliver measurable business outcomes while strengthening Paysafe’s competitive position.

Key Responsibilities

Strategy & Portfolio Leadership

• Define and execute the multi-year global strategy and roadmap for the Merchant Solutions portfolio.
• Own portfolio performance, including revenue growth, profitability, customer adoption, and market competitiveness.
• Identify emerging market opportunities, customer needs, and technology trends to shape future investments.

Commercial & Financial Performance

• Own the Merchant Solutions business revenue and investment strategy.
• Partner with Commercial teams to develop pricing, packaging, go-to-market strategies, and customer value propositions.
• Prioritize capital investments based on strategic value, customer impact, and financial return.

Product & Platform Leadership

• Lead the development and lifecycle management of Merchant Solutions products.
• Drive platform simplification, modernization, and interoperability across online, in-store, and embedded payment experiences.
• Deliver scalable, reusable capabilities that improve speed to market and operational efficiency.

Ecosystem & Partnerships

• Strengthen integration between Merchant Solutions and Paysafe's Consumer businesses to create differentiated customer experiences.
• Develop strategic partnerships with payment networks, financial institutions, ISVs, technology providers, and other ecosystem partners to accelerate growth and innovation.

Leadership

• Build and lead a high-performing global product organization.
• Foster a culture of accountability, innovation, customer focus, and execution excellence.
• Represent Product with executive stakeholders, strategic customers, and external partners.

What Success Looks Like

• Revenue growth and portfolio profitability.
• Customer acquisition, retention, and satisfaction.
• Product adoption and market share.
• Capital investment returns and business case realization.
• Delivery of strategic roadmap commitments.
• Platform modernization and operational efficiency.
• Team engagement and organizational performance.

Qualifications & Experience

• 15+ years of product leadership experience in payments, fintech, or financial services.
• Proven executive experience leading global product organizations and complex product portfolios.
• Demonstrated success owning revenue, P&L, and capital investment decisions.
• Deep expertise in merchant acquiring, payment acceptance, digital commerce, and payment technologies.
• Strong commercial acumen with the ability to translate strategy into measurable business results.
• Exceptional leadership, communication, and stakeholder management skills.

Why Paysafe

At Paysafe, we are redefining how businesses and consumers move money around the world. As Vice President, E-Commerce, you will shape one of our most strategic product portfolios, influence company strategy, and lead the development of innovative payment solutions that power commerce globally. Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you