VP, Digital Mailroom & Intelligent Automation

Smart Data Solutions, LLC; Eagan (MN); Híbrido; USD 185.000 - 225.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Short-term disability insurance

Long-term disability insurance

401(k) with company match

Paid time off

Descripción de la vacante

Smart Data Solutions in Eagan, MN seeks a dynamic Vice President of Digital Mailroom Operations to lead automation, modernization, and day-to-day inbound data capture. This executive owns end-to-end operating models including intake, classification, extraction, QC, routing, and delivery to business units.

The role targets 24-hour turnaround SLAs, with a multi-year automation roadmap and offshore/nearshore data capture vendor governance. Strong leadership and cost-control skills are essential.

Formación

• Bachelor’s or equivalent with leadership in document processing or BPO operations.
• 8+ years in progressive leadership roles with offshore/nearshore vendor management.
• Proven automation implementations that cut manual data entry and improve quality.

Responsabilidades

• Oversee digital mailroom operations from physical intake to downstream delivery.
• Lead automation initiatives, vendor governance, and cost management.
• Develop capacity, staffing, and business-continuity plans.
• Establish SLA governance and executive reporting with dashboards.

Conocimientos

Leadership

Vendor management

Automation strategy

OCR/ILP know-how

Budgeting & cost control

Educación

Bachelor's degree in business/engineering/IT

Herramientas

OCR

Workflow automation

AI-enabled tools

Descripción del empleo

Smart Data Solutions in Eagan, MN seeks a dynamic Vice President of Digital Mailroom Operations to lead automation, modernization, and day-to-day inbound data capture. This executive owns end-to-end operating models including intake, classification, extraction, QC, routing, and delivery to business units.

The role targets 24-hour turnaround SLAs, with a multi-year automation roadmap and offshore/nearshore data capture vendor governance. Strong leadership and cost-control skills are essential.