VP, Compliance Product Officer - Enterprise Workforce Management - C13 (Charlotte, NC)

Citi; Charlotte (NC); On-site; USD 117,000 - 177,000; Full time

Job summary

Citi is seeking a VP, Compliance Product Officer for its Enterprise Workforce Management team in Charlotte, NC. This strategic role is crucial for maintaining compliance risk levels within the firm's risk appetite and involves collaboration across multiple departments to develop compliance frameworks and manage regulatory inquiries. The ideal candidate will possess extensive knowledge of compliance laws and strong interpersonal skills to navigate complex organizational dynamics.

Benefits

Medical, dental & vision coverage

401(k) retirement plan

Paid time off packages

Wellness programs

Qualifications

• Experience in compliance, legal, or control-related function in financial services or regulatory organizations.
• Demonstrated knowledge in area of focus.
• Relevant certifications desirable.

Responsibilities

• Assist in design and maintenance of Compliance programs and policies.
• Provide guidance on regulations and compliance issues.
• Collaborate with Legal and other internal areas on compliance matters.

Skills

Knowledge of Compliance laws

Strong interpersonal skills

Analytical skills

Project management skills

Communication skills

Education

Bachelor’s degree

Advanced degree preferred

Tools

MS Office applications

Job description

VP, Compliance Product Officer - Enterprise Workforce Management - C13 (Charlotte, NC)

Join to apply for the VP, Compliance Product Officer - Enterprise Workforce Management - C13 (Charlotte, NC) role at Citi

VP, Compliance Product Officer - Enterprise Workforce Management - C13 (Charlotte, NC)

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Join to apply for the VP, Compliance Product Officer - Enterprise Workforce Management - C13 (Charlotte, NC) role at Citi

Serves as a function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws and interpretation on internal policies and procedures.

Responsibilities:

• Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
• Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies.
• Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties.
• Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product.
• Supporting the function/business/product in performing timely compliance reviews of new products.
• Assisting in the development and administration of Compliance training for the supported function/business/product.
• Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules.
• Additional duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  
  

Qualifications:

• Knowledge of Compliance laws, rules, regulations, risks and typologies
• Must be a self-starter, flexible, innovative and adaptive
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Strong written and verbal communication and interpersonal skills
• Ability to both work collaboratively and independently; ability to navigate a complex organization
• Advanced analytical skills
• Ability to both work independently and collaborate with team members
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Demonstrated knowledge in area of focus
• Relevant certifications desirable
  
  

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of function/business/product supported and the related operations and financial requirements; Advanced degree preferred
  
  

Additional Job Description:

The Compliance Product Officer for Enterprise Workforce Management will:

• Support Second Line of Defense (2LoD) on the execution of challenge, monitoring & testing of key EWM-owned BAU activities related to Article X workforce management programs.
• Support control/design challenge reviews of key program elements (e.g., develop templates, guidance for reviews, questionnaires to be populated as part of fieldwork, outline documentation requirements)
• Perform targeted reviews / testing of 2LoD coverage teams’ challenge of EWM programs at the business/function level
• Support 2LoD coverage teams in their challenge of EWM programs at the business/function level
• Track and report on reviews, both at the enterprise level as well as the business/function level
• Support EWM Technology enhancement challenge (UAT participation)
  
  

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Job Family Group:

Compliance

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Job Family:

Product Compliance Risk Management

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Time Type:

Full time

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Primary Location:

Charlotte North Carolina United States

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Primary Location Full Time Salary Range:

$117,440.00 - $176,160.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 13, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Banking, Financial Services, and Investment Banking

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