VP, Compliance Product Officer - Enterprise Workforce Management - C13 (Charlotte, NC)

Citibank; Charlotte (NC); On-site; USD 117,000 - 177,000; Full time

Job summary

A leading financial services firm seeks a Compliance Risk Officer in Charlotte, responsible for managing compliance risk and ensuring adherence to laws and regulations. The role involves developing compliance programs, providing guidance on regulatory issues, and collaborating with various internal teams. Ideal candidates will have a strong background in compliance, excellent communication skills, and a Bachelor's degree in a related field.

Benefits

Medical, dental & vision coverage

401(k) plan

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Qualifications

• Experience in compliance, legal or control-related function.
• Ability to navigate a complex organization.
• Relevant certifications desirable.

Responsibilities

• Assisting in the design and maintenance of Compliance programs.
• Providing guidance on compliance rules and regulations.
• Collaborating with internal teams to address compliance issues.

Skills

Knowledge of Compliance laws

Strong interpersonal skills

Advanced analytical skills

Strong written and verbal communication

Excellent project management skills

Education

Bachelor’s degree in compliance or related field

Advanced degree preferred

Tools

MS Office applications

Job description

Serves as a function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the supported function/business/product and guidance on function/business/product rules/laws and interpretation on internal policies and procedures.

Responsibilities:

• Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM.
• Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies.
• Assisting with regulatory inquiries and/or examinations. This may include coordination with regulators and other parties.
• Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product.
• Supporting the function/business/product in performing timely compliance reviews of new products.
• Assisting in the development and administration of Compliance training for the supported function/business/product.
• Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules.
• Additional duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Knowledge of Compliance laws, rules, regulations, risks and typologies
• Must be a self-starter, flexible, innovative and adaptive
• Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Strong written and verbal communication and interpersonal skills
• Ability to both work collaboratively and independently; ability to navigate a complex organization
• Advanced analytical skills
• Ability to both work independently and collaborate with team members
• Excellent project management and organizational skills and capability to handle multiple projects at one time
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Demonstrated knowledge in area of focus
• Relevant certifications desirable

Education:

• Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; strong working knowledge of function/business/product supported and the related operations and financial requirements; Advanced degree preferred

Additional Job Description:

The Compliance Product Officer for Enterprise Workforce Managementwill:

• Support Second Line of Defense (2LoD) on the execution of challenge, monitoring & testing of key EWM-owned BAU activities related to Article X workforce management programs.
• Support control/design challenge reviews of key program elements (e.g., develop templates, guidance for reviews, questionnaires to be populated as part of fieldwork, outline documentation requirements)
• Perform targeted reviews / testing of 2LoD coverage teams’ challenge of EWM programs at the business/function level
• Support 2LoD coverage teams in their challenge of EWM programs at the business/function level
• Track and report on reviews, both at the enterprise level as well as the business/function level
• Support EWM Technology enhancement challenge (UAT participation)

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Job Family Group:

Compliance

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Job Family:

Product Compliance Risk Management

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Time Type:

Full time

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Primary Location:

Charlotte North Carolina United States

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Primary Location Full Time Salary Range:

$117,440.00 - $176,160.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 29, 2025

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