VP, Complex Excess Claims Leader (Flexible Location)

Zurich Insurance; Schaumburg (IL); Híbrido; USD 175.000 - 287.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Short-term incentive bonus eligibility

Long-term incentive program

Competitive benefits

Descripción de la vacante

Zurich North America seeks a Vice President, Head of Complex Excess Claims to guide strategy, technical excellence, and operational performance for our Complex Excess Claims organization. You will lead national teams, partner across functions, and drive profitable growth while maintaining top-tier customer outcomes.

The role requires collaborative leadership across Underwriting, Finance, Actuary, Marketing, and Distribution, with a focus on risk, regulatory compliance, and continuous

Formación

• Bachelor's degree and 12+ years in the Claims area
• 6+ years of people management experience
• 6+ years of insurance and/or litigation experience
• Demonstrated customer service experience
• Experience collaborating across functions and work groups
• Experience analyzing loss cost, severity, and trend data
• Proven ability to identify and implement loss mitigation strategies
• Proficiency with Microsoft Office
• Ability to travel up to 20%
• Complex Excess Claims Experience

Responsabilidades

• Lead a national Complex Excess Claims organization with strong technical quality and customer-focused outcomes.
• Set and execute a forward-looking claims strategy aligned with Zurich's Complex Excess Claims vision.
• Collaborate with Underwriting, Finance, Actuary, Marketing, and Distribution to provide claims insights for product development and growth.
• Present claims trends, risk insights, and loss drivers to partners to support retention and growth.
• Represent Claims in meetings as a senior subject-matter expert and mentor teams.
• Review and enhance risk and compliance strategies for Complex Excess Claims.

Conocimientos

Leadership

Strategic thinking

Cross-functional collaboration

Data analysis

Communication

Educación

Bachelor's degree

Herramientas

Microsoft Office

Descripción del empleo

Zurich North America seeks a Vice President, Head of Complex Excess Claims to guide strategy, technical excellence, and operational performance for our Complex Excess Claims organization. You will lead national teams, partner across functions, and drive profitable growth while maintaining top-tier customer outcomes.

The role requires collaborative leadership across Underwriting, Finance, Actuary, Marketing, and Distribution, with a focus on risk, regulatory compliance, and continuous