VP, Client Manager, Life Sciences (Boston, MA)

Banc of California; Boston (MA); On-site; USD 80,000 - 150,000; Full time

Job summary

An established industry player is seeking a VP, Client Manager to enhance client relationships and drive retention. This role involves overseeing borrower portfolios, ensuring quality client experiences, and collaborating with internal teams to deliver financial solutions. The ideal candidate will possess a strong background in lending, exceptional analytical skills, and a proactive approach to client management. Join a dynamic team that values empowerment and professional growth, and make a significant impact in the banking sector while enjoying comprehensive benefits and career development opportunities.

Benefits

401k Plan with Company Match

Comprehensive Insurance Options

Paid Parental Leave

Tuition Reimbursement

Volunteer Time Off

Qualifications

• 5+ years of lending/credit experience required.
• Bachelor's degree in Finance or Accounting preferred.

Responsibilities

• Manage borrower relationships to ensure client retention.
• Conduct financial analysis to monitor loan performance.

Skills

Lending/Credit Experience

Analytical Skills

Entrepreneurial Work Ethic

Communication Skills

Education

Bachelor's Degree in Finance or Accounting

CPA or MBA

Tools

Microsoft Word

Microsoft Excel

Job description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN

THE OPPORTUNITY

The VP, Client Manager is responsible for owning all aspects of client retention for an assigned group of borrowers, generating value for Banc of California by leveraging the Bank's services and products to deepen relationships through expertise in financing options and service offerings, and delivering an outstanding client experience. The VP, Client Manager takes responsibility for independently monitoring the quality of assigned borrowers, growing the best relationships, while identifying any unfavorable deviations of underperforming borrowers and working proactively with colleagues to take any needed remedial steps. The VP, Client Manager coordinates with Originations colleagues to manage all aspects of the relationships with the Venture Capital sponsors supporting the borrowers, and the borrowers themselves. This position requires an ability to work independently with limited day-to-day supervision. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU'LL MAKE A DIFFERENCE

1. Take ownership of all aspects of the borrower relationship within the assigned portfolio. Retain quality clients through expertise in financing options and service offerings, coordinating with all Banc of California support groups to deliver an outstanding client experience.
2. Exit or remediate underperforming borrowers with minimal losses.
3. Lead the Portfolio Management collaboration effort with the Origination team prior to loan closing to prepare for the seamless transfer of the new client into Portfolio Management.
4. Proactively track performance of client operations, interfacing with venture capital sponsors consistently to monitor intent and capacity for any needed ongoing funding.
5. Ensure all credits in the assigned portfolio are accurately graded according to the Bank's risk rating procedures.
6. Take ownership of independent collateral verification and protection, and borrower due diligence, on an ongoing basis.
7. Perform ongoing financial analysis to monitor trends and new developments that may impact loan performance, and to identify opportunities to enhance value to Banc of California and the client by providing additional or expanded beneficial products or services.
8. Lead the underwriting, approval, negotiating, and closing processes for additional funding requests or modifications to existing loans.
9. Prepare reports and summaries to keep management informed on portfolio performance, as required.
10. Communicate with client and or supervisor to anticipate potential loan issues or questions and formulate creative resolutions.
11. Provide guidance for and mentoring of junior level team members.
12. Involved with interviewing and hiring decisions.
13. Prepare and deliver employee performance evaluations, goal planning, and counseling.
14. Manage, support, coach and train staff.
15. Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
16. Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
17. Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
18. Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
19. Performs other duties and projects as assigned.

WHAT YOU'LL BRING

1. Minimum of 5 years lending/credit experience
2. Bachelor's degree in Finance or Accounting and/or relevant work experience
3. Proficient with Word and Excel
4. Entrepreneurial work ethic
5. Strong analytical skills
6. Review and be knowledgeable of departmental and human resource's policies and procedures
7. CPA or MBA
8. Role requires sitting or standing in front of a computer monitor for prolonged periods of time in a fixed neck position.
9. Constant use of a computer or other office equipment resulting in repeating motions of the hands and wrists.
10. Light work that may include moving objects up to 20 pounds.
11. Travel for client visits and other meetings up to 25% of time (approximately 1 - 5 days per month).

HOW WE'LL SUPPORT YOU

1. Financial Security: You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting.
2. Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
3. Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
4. Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
5. Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.