VP Client Engagement - REMOTE

Lensa; Austin (TX); Remote; USD 217,000 - 369,000; Full time

Job summary

A leading career site is seeking a VP Client Engagement to lead strategic client initiatives for Prime Therapeutics. This remote role requires extensive experience in account management and strategy, focusing on enhancing client relationships and driving organizational growth. Ideal candidates will possess strong leadership and analytical skills, with a proven track record in the healthcare sector.

Qualifications

• 15 years relevant experience in sales, account management, and strategy in PBM, pharmacy, health plan, or managed care.
• 10 years leadership/people management experience.

Responsibilities

• Lead client strategic plans and oversee account management teams.
• Ensure alignment and efficiency in delivering capabilities and growth initiatives.
• Manage department budget, staffing, and performance.

Skills

Interpersonal skills

Communication skills

Analytical skills

Conflict resolution

Process improvement

Education

Bachelor’s degree in Finance, Business, Healthcare Administration, or related

MBA or related advanced degree

Job description

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Lensa is the leading career site for job seekers at every stage of their career. Our client, Prime Therapeutics, is seeking professionals. Apply via Lensa today!

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

Job Posting Title

VP Client Engagement - REMOTE

Job Description

The Vice President Client Engagement leads the development and execution of client strategic plans across assigned markets. This position identifies and prioritizes investments in capabilities, systems and programs that enhance market competitiveness and aligns to the company and client’s growth objectives. This role is responsible for providing strategic direction and oversight to the extended account management teams and is accountable for driving alignment and collaboration across (Commercial and Government Programs), and throughout Prime.

Responsibilities

• Instill a “proactive client leadership” culture across Prime by regularly evaluating and influencing people, processes, and technology that directly, or indirectly impact our client relationships; collaborate with internal operations teams to bring awareness, and ensure Prime’s ability, to meet the company’s strategic objectives and fulfill client obligations
• Ensure enterprise alignment, prioritization, and efficiency in the delivery of core and expanded capabilities, growth initiatives, and products; leverage an understanding of client priorities, market direction, and demand for new products/services to influence development and deployment of market competitive solutions
• Provide leadership to the Area Vice President Client Engagement and extended client teams, ensuring adequate representation for market-specific client needs; align account management activities across all lines of business and develop methodologies, processes and reporting capabilities that support consistent delivery of Prime’s value proposition and client retention
• Collaborate with Account Management support and operations teams to establish KPIs and reporting dashboards that monitor Prime’s performance against client contracts; develop reporting cadence for relationship status and retention metrics for Health Plan and Employer Group accounts; define clear account management objectives aligned with strategic initiatives
• Identify key relationships for delivering capabilities, driving growth, and ensuring market competitiveness, including executive sponsors, BCBS plans, benefits consultants, state leaders, industry trade associations, and CMS; establish communication cadence to respond to market threats and ensure program compliance and innovation
• Lead market-based planning; support Sales in evaluating RFPs, understanding market perception, and refining products, processes, and technology; solicit feedback and establish frameworks to respond to market inquiries
• Manage department budget, staffing, performance, and development; demonstrate Prime’s leadership expectations in interactions
• Other duties as assigned

Education & Experience

• Bachelor’s degree in Finance, Business, Healthcare Administration, or related
• 15 years relevant experience in sales, account management, and strategy in PBM, pharmacy, health plan, or managed care
• 10 years leadership/people management experience
• Must be eligible to work in the U.S. without sponsorship

Additional Qualifications

• Strong interpersonal skills, meeting facilitation, conflict resolution, consensus building, rapport, and collaboration skills
• Experience with process improvement and change management
• Exceptional communication skills for complex information
• Client relationship management and cross-functional team skills
• Strong analytical and critical thinking skills
• Ability to prioritize compliance, business, and other goals while driving initiatives
• Strong financial acumen

Preferred Qualifications

• MBA or related advanced degree

Physical Demands

• Remain stationary 50%, able to move/traverse as needed
• Operate office equipment
• Communicate effectively, hear and exchange information
• Travel up to 50%

All employees must understand and comply with security responsibilities and legal, regulatory, and contractual requirements.

Potential pay ranges from $217,000 to $369,000 based on experience and skills.

For benefits details, visit our Benefits Page and click on the "Benefits at a glance" button.

Prime Therapeutics is an equal opportunity employer, encouraging diverse candidates to apply. We consider all qualified applicants without regard to race, color, religion, gender, sex, national origin, disability, age, veteran status, or other protected classes.

We welcome applicants of different backgrounds, abilities, and perspectives, including those with arrest and conviction records and those requiring accommodations.