VP, Business Operations - Conferences Operations

Gartner; Stamford (CT); Hybrid; USD 147,000 - 221,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Gartner is seeking a VP, Business Operations-Conferences Operations to optimize and scale the Global Conferences Operations function as we rapidly grow the Conferences business. The role partners with the GVP of Conferences Operations and the Global Operations Leadership Team to drive strategic initiatives across multiple teams.

You will lead organizational design, efficiency programs, and high-stakes programs, delivering measurable improvements in operating margins and scalability, while

Qualifications

• 10–15+ years of progressive business experience, preferably in a strategy or consulting role with a focus on operations.
• Proven problem-solving capability with data-driven storytelling.
• Commercial acumen and experience working with Sales; building business cases.
• Ability to operate in a fast-paced, execution-focused environment.
• Strong relationship-building and collaboration skills.
• Intellectual curiosity and proactive opportunity identification.
• Self-sufficient, able to drive from problem to solution in a matrixed environment.
• Excellent verbal and written communication with strong presentation skills.
• Executive presence to influence Gartner executives.
• Demonstrated leadership across functions and stakeholders.
• High integrity, collaboration, and global best practices.

Responsibilities

• Identify, track, and lead high-impact initiatives aligned to business priorities.
• Partner with Conferences Operations leadership to enhance scalability and resource planning.
• Define organizational design and capabilities to support growth to twice the current size.
• Lead efficiency projects, adopting new tools/technologies, possibly AI.
• Lead strategic projects applying data analysis and problem-solving frameworks.
• Support GVP in preparing leadership meetings and executive presentations.

Skills

Executive presence

Leadership experience

Problem solving

Commercial acumen

Communication skills

Influence

Education

Bachelor's degree

Master's degree

Job description

VP, Business Operations-Conferences Operations

The Vice President of Business Operations-Conferences Operations will help to optimize and scale the Global Conferences Operations function as we rapidly scale the Conferences business.The VP will act as a strategic partner to the GVP of Conferences Operations and theGlobal OperationsLeadershipTeam.This role requires proven experience in a business leadership/management role, with a special focus on executive-level advising, project execution, and key interdepartmental collaboration across Gartner.

Aboutthe Conferences Operations Team

The Conferences Operations organization at Gartneris responsible for the design and delivery of a global portfolio of large-scale destination conferences (2,000+ audiences) and hundreds of local events.Responsibilities include but are not limited to:

• Conference Design and Management: Venues, Creative Production and Experience, Technology, Logistics and Exhibition Operations

• Overall event planning including venue, food & beverage, audio/visual, transportation

• Global Budget and Supplier Management

• Strategic portfolio planning

Collaborating across Gartner to ensure effective operations, this role will report to the GVP of Conferences Operations.

What You Will Do

This role directly supports the GVP, Conferences Operations onidentifying, tracking, and leading high-impact initiatives and programs in line with business priorities, in partnership with the Conferences Operations leadership team.

Organizational scalability- Optimizing the Operations organization as it rapidly scales – helping define and deliver the organizational vision and priorities for the Operations function.This is an opportunity to learn and shape the Conferences Operations function from the inside.This will includeidentifyingcurrentgapsthat arepotentially impeding businessscaling and contributing to efficient resource planning strategy and execution. Longer term, this person willhelp to define the organizational design and capabilitiesrequiredto support a business twice the size of today.

Operational efficiency- Leading efficiency projects in partnership with members of Operations leadership team that may include new tools and technologies to help ensure we are prepared for a large-scale business. This would include transitioning plans from old processes and technologies intonew technologies, includingpossible AIsolutions.

Strategic Project Management -Leading strategic projects in partnership with members of Operations leadership team, helping to apply more rigorous data analysis and problem-solving frameworks in partnership with the existing functional experts.This will require defining and implementing creative and scalable solutions to complex, often ambiguous, problems that drive meaningful and measurable business impactdemonstratedthrough increased operational efficiency, and/or improved operating margins.

Directly supporting the GVP of Conferences Operations inpreparingleadership meetings and executive presentations.

Whatwe’relooking for:

• Experience: 10-15+ years of progressive business experience, preferably in a strategy or consulting role with a focus on operations

• Exceptionalproblem-solvingcapability: You have a proventrack recordof solving complex problems, thinkingcreativelyand using data to tell a story

• Commercial acumen and experience in working with Sales; building business cases and getting buy-in from senior leadership

• Fast-paced: Youoperatewith a sense of “urgency” and can excel in an execution-focused environment.You are incredibly organized, enabling you tooperateat scale, at pace, and with precision.

• Relationship builder: You work well with others and effectively harness the power of collaboration

• Passion: You are intellectually curious and have the hunger toproactively and independently identify the opportunitieswhere you can drive the most impact for the business

• Drive / Self-sufficiency: You have a demonstrated ability to own a problem and aggressively drive from problem statement to solution in a self-sufficient capacity, even in a matrixed environment

• Communication skills: You’rean excellent and structured verbal and written communicator with exceptional presentation and platform skills

• Executive presence: Youhave the ability toeffectively engage,leadand influence senior Gartner executives - this role offers high visibility and access to senior Conferences and Gartner leadership

• Strong core values: Youdemonstrateintegrity, collaboration, a no-limits mindset, objectivity, and consistent results using global best practices

• Leadership experience: You’veled successful initiatives, engagingteamsand key stakeholders across business functions and all the way up the organizational ladder

• Influence: Mustdemonstratea high levelof collaboration and strong negotiation skills

• Education: Bachelor’s degreerequired, Masters preferred

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it’s productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 147,000 USD - 221,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [e-mail].

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